What’s new

You can confirm your mobile number again in Settings → Profile, and sign-in codes come by text once more. Owners and managers with a card on file are asked for a texted code when they sign in on a new device.

The sign-in and sign-up pages are back on the same calm background as our homepage. The sign-in card keeps its glass look.

Everyday updates — jobs, offers, payments, your team — now arrive in the app and as push notifications only, so your inbox stays quiet. We still email you about your account: sign-in links, password resets, email changes and your account’s standing.

Connecting a property system with keys it doesn’t accept used to spin for ever. Now it tells you right in the panel what went wrong, and gives up after a minute if the other side never answers.

Settings → Integrations now lists Hosteeva, Octorate, Uplisting, Resly, RentalWise, Hostex, Beds24, Host Tools, Avantio, Tokeet, Smily, Track and Rentals United. Each connects a listing by the calendar link it exports. Hostfully, Smoobu and OwnerRez show their own logos now too.

Turn on “Send guest-ready back to Guesty” under Settings → Integrations, and every clean you approve closes the stay’s cleaning task in Guesty, or adds a finished one, so your Guesty calendar shows the place is ready.

Connect Guesty, Lodgify or Smoobu the way you connect Hostaway: every listing and booking comes in, changes and cancellations arrive on their own, and you pick which listings to bring over. Settings → Integrations is now a card for each system, with where to find your keys.

Each listing now has two switches under “When a guest changes or cancels”: confirm moved dates on their own, and cancel the clean when a guest cancels. When one of them does its job, your dashboard and Schedule show a short note you can close, not a question.

Signing in now happens on a glossy white card with the mascot floating on top. Two answers like Keep the clean and Cancel the clean sit side by side on your phone, Finish & send stays on one line, and an empty To review list says so clearly.

Your dashboard now eases in section by section and its numbers count up. When you answer something in place, a small dark note at the bottom tells you what happened. Sign-in codes now get one box per digit, and the mascot floats beside the card.

When a guest cancels and you tap Keep the clean or Cancel the clean, the question now slides away in place and the rest of your list moves up. The page no longer reloads or jumps back to the top.

If your host pays you outside CheckedOut, This week on Today now shows the jobs you did and your hours on the clock, without a pay amount. Your pay statements are still under Pay.

Now and then, opening CheckedOut on a phone showed a plain white bar at the bottom and a light title bar with a button you couldn’t read. The app’s styles now load as one piece, so the dark title bar and the dark tab bar are there every time.

Your job card on Today now does one thing: tap it to open the job, with Clock in or Finish & send right there — the extra shortcut tiles are gone. Open shifts from your teams show as one “open shifts you could grab” line that takes you to Schedule → Open to claim, where you claim them. Today also shows your hours and pay this week (flip to the next 7 days) and “Your work”: your latest finished jobs and whether the host approved them, is still checking, or sent one back.

Hosts: Find a Pro has a quick pick over the results — Any time, Available now, Today, Next 3 days, Next 7 days — each with how many pros are free then. It goes by the hours and days off pros set, and the jobs they’re already booked on; you can still pick an exact day and time, and your last pick is remembered. Every pro’s card now says when they can come right under their name (“Available now · on site within 1h”, “Free today until 5 PM”, “Next free Tue 9 AM”), not just how fast they reply. Pros: Find jobs has the same row by the job’s date — Today, Next 3 days, Next 7 days.

Your dashboard on a phone now shows “On the clock now” right under Next up: who’s clocked in, where, and for how long, plus a “Running late” list of anyone whose job has started without them clocking in, with how late they are. Tap a name to open the job. Below, Pros near you has a search box that jumps straight to Find a Pro, and Needs you points you to Approvals when more work is waiting than it can list.

In the guide editor, the listing box beside Save guide is now a proper picker: search by address, city or listing name, and each listing shows its address with your listing name under it. Leave it on Company-wide for a guide every job gets, or tick as many listings as you like — the guide then shows on every job at each of them. “Select all shown” picks everything your search found. Attaching a guide from a job page now adds that listing instead of moving the guide off its others.

On a computer, Today’s Updates card now holds your job alerts and what’s new on CheckedOut in one short list: a small label, one line of text, and a ✕ to clear it. No more separate What’s new card taking up the side.

The moment you open a page, you now see its real outline instead of a column of grey boxes: the Schedule shows its week strip, day heads, job cards and tab row; your dashboard, Today, a job, Approvals, Hiring, People, Time Clock, Chat, Settings and the rest show their own heads, tabs, cards and rows, with the page’s title already in the bar. When the details arrive they drop into place without the page jumping.

Cleaners: on a job you’re working, one tidy card shows how long you’ve been on the clock, how much is left before you can send and a clear Finish & send button — and once you scroll down to the checklist or photos, Finish & send floats at the bottom of the screen so you never have to scroll back up. The day now runs in order: fill everything in, press Finish & send, then Clock out (sending no longer clocks you out). After you’ve clocked out of a job, Today and your Schedule offer Finish & send instead of another Clock in; back on site for a second visit? Use “Clock in again” on the job. After photos now say “Required” rather than “1 needed” — a big place needs more than one. The job page no longer repeats itself with a list of its own sections or a second “on the clock” card. Hosts: an arrival form with a required question now has to be filled before the cleaner can send the job, just like the checklist — one with no required questions stays optional, and you can switch Required off in the form’s Settings. If a cleaner is still on the clock when you approve their work, approving clocks them out.

There’s no claims recovery fee any more: the claim report, the claim emails and recording what Airbnb paid are free, and confirming a payout never charges your card. The Claims switch is gone from Settings → Workspace, and a fee you paid before keeps its receipt under Invoices. On a computer, the Schedule now starts each day with a clear band — “Today” and “Tomorrow” are marked, and the band stays at the top while you scroll that day’s jobs, as do “Needs your answer” and “Still open from earlier”.

On a phone, your dashboard now opens on Next up, then Needs you, the Guest-ready board and CheckedOut Helper at the bottom. On a computer, the dashboard’s right column now shows who’s on the clock right now (with a running timer) and what’s waiting on your payment, each with its amount. Needs you says how many things wait and what kind (“2 to answer · 3 to check”), and each row’s buttons — Keep the clean, Approve, Assign, Review — sit under its text, so the words get the whole width. Find a Pro cards show the rating with a gold star and jobs done in their own tiles, View profile sits beside the pro’s name, and a pro who’s new gets a “New on CheckedOut — give them their first job” tile instead of empty numbers. Pros: “Verify your ID” is now one of the steps to get listed on Find a Pro, just before turning your listing on. The shiny ring is back on Switch to Host / Vendor and your Pro profile row, and Connect payouts wears Stripe’s colours again.

If you work for hosts in more than one time zone, every job now shows the time where the job is — on Find jobs, Open to claim (the list and the calendar), Today and your Schedule — with a short label like “3:00 PM ET” whenever that isn’t your own time zone. Find a Pro now lists only pros who are paid through CheckedOut, with payouts connected. If a host pays you directly as part of their team, you won’t be listed or see “Connect payouts” reminders. To get listed, connect your payouts in Settings → Payments and switch your listing on in Settings → Pro profile.

If you lose the phone your sign-in codes go to and you haven’t verified an ID with us yet, you now verify one with Stripe — a photo of your government ID and a selfie. When the name on the ID matches the name on your account, you add your new number straight away and that ID becomes your verified ID on CheckedOut. When it doesn’t match, a person at CheckedOut checks it first and your phone stays the same until then. It keeps someone who only got into your email from moving your sign-in phone.

When you ask a pro for a quote, the first step now lists only the types of job they offer — a TV installer’s request starts on Handyman and TV Mounting, not every job on CheckedOut — with “Other” always there for anything else. Asking several pros at once shows what any of them does, and a request goes only to the ones who list that type; the rest are named so you know who wasn’t asked. Post a job opens on a full row of the most-booked types, with “More job types” for the rest.

Running behind? You can now offer, switch or assign someone on a job whose start time has passed, any time that same day, and they can say yes while the offer is open. Only a job whose day has gone by asks you to move it to a new time first. An offer you sent before the start still closes at the start, as before. Pros hired for a single job are now looked after the same way as pros found on CheckedOut: when a host still owes them for several overdue jobs, no new work goes between the two until those are paid, and two weeks after a job is still unpaid, CheckedOut asks the pro whether they were paid outside the app. Your own team, paid on the timesheet, isn’t affected.

On a computer, the menu on the left now fits whole at any window height — “More” opens beside it with What’s new, Help & support and Sign out, so you never scroll the menu to reach them. The Schedule table never scrolls sideways: on a smaller window or tablet the status moves under the job and the cleaner under the address, so “Next step” and the ⋮ menu are always in view. On phones, Approve, Review and counter answers on Schedule cards are dark buttons again, and the “Featured” mark on Find a Pro uses the same simple icon as the other marks.

When you approve a claim from someone already working that day, the question no longer names another host’s address. Your dashboard’s Needs you names every job by its address and says who sent the work, and a job with an offer out reads “Not confirmed yet · waiting on Rosa” instead of “No cleaner yet”. On phones, cards under “Needs your answer” and “Still open from earlier” show their day, and a one-cleaner job no longer says “Needs a cleaner” twice. Unbooked jobs show your workspace currency, entry notes like “smart_lock” read as words, and the Schedule fits a 1280px laptop without scrolling sideways.

On a pro’s phone, the shift card with Clock in no longer covers the “Save weekly hours” and “Save profile” buttons — it sits just above them. On the smallest phones, Availability shows short day names (“Wed”) so they don’t run under their switches, “Through CheckedOut” fits on Settings → Payments, New shift puts the day and start time on their own lines, a stay’s check-in times and its clean are readable, and the five tabs at the bottom no longer run together. A worker’s timesheet in Time Clock reads as one card per day on a phone instead of a table cut off at the side. How a pro gets in now reads “Smart lock”, not “smart_lock”, a still-running shift is marked with a small icon instead of an emoji, and a chat with only a photo shows “Attachment · photo.jpg”.

The “Confirm your email” link now opens a page with one button — tap it to confirm, and nothing changes if you just open the link. If someone adds you to their team by email and you already have a CheckedOut account (including one you sign in to with Google or Apple), the invite waits in your messages for your yes, and their link sends you to sign in instead.

If you’re on a host’s team, My finished jobs now reads “Team job” instead of a price, and the week total on your Schedule only adds up the pay your rows show — your hours and pay are on your Timesheet. If you work for hosts in different time zones, every job on Today, your Schedule and a job post now shows its start in that place’s own time, the same as the job page. “Give away my spot” is greyed out on jobs you can’t hand to a teammate, so it no longer looks like a button that does nothing.

A pro’s offer page now adds their sales tax and any rush premium to “Total per project”, the same total the Hire button and your card show. A job’s payment card names the tax rate it was charged at, even if the pro changed theirs later. Retrying a pro’s invoice by card shows the fee that will be charged, and a claims recovery fee retried at a new payout carries the right GST/HST. Deleting a listing mid-month now reads “1 listing deleted” on your Pro bill, not “archived and deleted”.

The whole app has a new look: a dark title bar on phones, clean white cards, one style of button, and statuses as a small dot with words — no more coloured panels. The Schedule now groups jobs by day (“Today · Sunday, October 18 · 2 jobs”, then Tomorrow and the days after), and approving a claim from someone already working that day asks you first. Job pages open with the photo, address, price and time, then a short list that jumps to Notes, Checklist, Photos, Receipts and Payment. Everything you could do before is still there.

Every notification now reads like one line: who did it, what, where and when — “Rosa Alvarez confirmed the shift: 48 Lakeview Dr on Tue 10/20 from 11:00am - 1:30pm”. Updates about the same shift stack together on your phone. In Settings → Notifications, “What you get” lets you turn each kind on or off for the app, push and email, and the bell and Notifications page have filters for Unread, Jobs, Offers, Payments and more.

If you sign in with a texted code and lose that phone or change numbers, tap “Lost this phone or changed numbers?” on the code screen. We email you a link, you confirm it’s you with your ID, then add your new number and you’re in. Every other device is signed out, and for 48 hours payout details, the saved card, your email and your password can’t be changed — so nobody else can move your money if it wasn’t you.

Creating an account now asks you to confirm you’re 18 or older. Starting Pro or a Sponsored listing shows exactly when it renews, what it costs and how to stop it, right beside the button, and asks you to tick that you agree. There’s also a new Copyright page if you ever find your photos or writing used on CheckedOut without permission. And our fonts now load from CheckedOut itself, so opening a page no longer contacts Google.

We’ve started a newsletter with product news and tips for hosts and pros, about once a month. Nobody is signed up automatically — turn it on under Settings → Notifications → Newsletter, or sign up at the bottom of our homepage. We email you a link to confirm first, and every issue has a one-click unsubscribe. Emails about your jobs, payments and account aren’t affected either way.

When you pick someone for a job, a cleaner who already gave that job up now reads “Gave this one up” instead of “Available”. You can still book them if you’ve talked. And once they’re off the job, the “Nobody took their spot — they’re still booked” notice clears itself from your bell and Needs you.

When someone on your team taps “Can’t make it” and their teammates are asked to take the job, you now see it everywhere, not just in a notification. On the Schedule their name gets a dashed amber outline with the teammates asked under it, the status says they want out, and “Find cover” lets you give the spot to someone yourself. The job page leads with a card listing who was asked and who has answered, with Book now, Ask first, or Take them off. They stay booked until someone says yes. If nobody has taken the spot 24 hours before the start, the job moves to the top of your Schedule, shows up in Needs you, and you get an alert.

A job sent for review with a damage report on it opens again for the host. A pro paid outside CheckedOut is greyed out in Assign a cleaner instead of getting a job offer they can’t take. Calendars: a stay listed on two calendars keeps exactly one clean — when one calendar drops it and later lists it again, or when the two disagree on its dates for a while — and you’re no longer asked “still need it cleaned?” about a stay the other calendar still shows. A calendar link that suddenly comes back empty no longer clears owner stays. Smaller polish: the pro’s Schedule keeps yesterday’s unfinished job in view, a running punch reads "Still running" rather than red, job receipts start folded, and a few labels no longer cut off on phones.

On a phone, the Schedule now shows "Next up" when nothing is left this week, so a Saturday never hides tomorrow’s jobs. A job nobody is booked on shows its price plus "fee if a pro is hired through CheckedOut", not a bill as if someone were booked. Pros paid job by job no longer see "Submit timesheet" or "Paid outside the app". A damage report sent while a guest is still staying is matched to that guest. The phone Home no longer links to set-up pages that only open on a computer.

A listing with access info (door code, lockbox, wifi) but no guide file now sends that info with a New shift — before, the switch read "None at this listing" and the cleaner got no codes. Also fixed: the first tap on "Pay for this job" in New shift was ignored; New shift now says "You approve each claim" at listings where you approve claims; Offer a price in a chat shows the date a yes would really book; a timesheet day’s Request a fix can be tapped on phones; Finish & send says when it’s waiting on your location; Settings → Payments and Availability say what’s left to set up; and the same stay on two calendars stays one clean even when one calendar keeps syncing before the other catches up.

Timesheets: you can only be on the clock at one job at a time, a period can’t be approved while one of its shifts is still running, and a time fix can’t end before it starts or overlap another shift. Approved hours stay exactly as approved, even if someone taps Clock in again right after. Calendars: when the same stay comes from two calendars (say Airbnb and your PMS), it stays one clean even when one calendar drops it or changes the dates first; a clean you cancel stays cancelled; a late update from your PMS can’t bring back a cancelled booking; and same-day turnover flags stay right when a booking moves.

If you book a clean another way — an offer your pro took, a claim, a quote — while it’s also posted on the marketplace, the post now closes on its own. Pros who applied are told it was filled, so nobody applies to work that’s already taken.

When a job has already moved on (say it was approved or cancelled in another tab), the message now says where it stands in the words its status shows, like “To review” or “Cancelled”, instead of a system code. In Assign, someone you hired once is greyed out with the reason on jobs they can’t be booked on — no price yet, a crew, or a job open to your team to claim — the same as pros found on CheckedOut. Team members: once you tap “Can’t make it”, a teammate’s later swap won’t offer you that spot back. And Finish & send now clocks the crew out in the same step, so a shift can’t be left running on a job waiting for review.

On phones, buttons inside a card have their outline back, so Save, Book them again and the like read as buttons. Picking several jobs on the Schedule fits next week’s head on one row, and each card’s tick is easier to tap. New shift’s Repeat choices wrap instead of overlapping, the shopping list puts Mark bought under each listing’s list, “How soon” only asks the hours for Rush or Emergency, and the background check consent reads like the other choices. Your route’s map fits every stop, a failed translation offers a retry, the offline copy’s link line reads as one sentence, and owner statements say “Claim filed”, not “claim filed”. Cash out now hides itself where payouts aren’t live. Team members paid outside CheckedOut no longer get the “Connect your Stripe payouts” Get started steps, and warning notes read as calm white cards with an orange dot.

Hosts: a referral credit now shows as its own line under the service fee on the job and its receipt, and if a job that used one is refunded in full, the credit comes back for your next job. Your yearly CSV lists the fee before the credit, so every row adds up to what you paid, and a conversion fee now goes to QuickBooks or Xero with your other CheckedOut charges. Pros: your yearly summary now includes referral bonuses CheckedOut paid you and the fee on any cash-out. Partial refunds now split to the cent across the pro’s share and CheckedOut’s fee, however many there are.

When a bank decides a card dispute for the cardholder, the money that went back to the card now shows on owner statements, the yearly export and your QuickBooks / Xero sync — the job no longer reads as spent. A job that was partly refunded keeps saying so after a dispute the work wins. A clean you posted and also offered straight to someone can no longer be booked twice: once one pro has it, hiring from the post says so. A team member removed before their timesheet was approved still shows on your first time clock for those days, so you can approve and pay them. Rush and Emergency posts from a Book me link wait at most an hour for that pro. Pros who blocked you can’t be tipped, and an account can’t be deleted while a pay statement or a pro’s invoice is still owed.

A referral or no-show fee credit used on a job that was then cancelled before it was charged is yours again for the next job. “Find someone now” in the first 60 minutes after the start counts as a late cancel, like taking the pro off — after that, still no fee. And a pro booked straight from a Book me link or your auto-accept list is only booked at the price you posted; a higher offer waits for you.

Pros listed on Find a Pro can cash out now under Pay → Payments: what Stripe has ready goes to your debit card, usually within 30 minutes, for 1.5% (minimum $0.50). You can also be Sponsored in an area (Settings → Sponsored, $29 a month per area, cancel any time) — hosts searching there see you near the top, always labelled Sponsored. Hosts: claims recovery is off unless you switch it on in Settings → Workspace → Claims; then CheckedOut takes 10% of an Airbnb payout you confirm on a claim you made with the claim report or Gmail tools, and the Claim card shows the fee before you confirm.

Connected Hostaway? In Settings → Integrations, switch on “Send guest-ready back to Hostaway” on that connection. From then on, when you approve a clean, Hostaway gets a completed cleaning task on that stay (or the cleaning task you already had there is marked done), so your Hostaway calendar shows the place is ready. It’s off until you switch it on, it never holds up an approval, and if Hostaway is slow to answer we try again by ourselves.

When a message, job offer, quote, job note or counter offer to someone you met on CheckedOut asks to pay cash or by e-transfer, book direct next time or swap phone numbers, you now see a short warning right where you wrote it: taking work or payment outside CheckedOut breaks our Terms and can lead to permanent suspension. Your message still goes, with contact details hidden as before. Your own team, paid the way you always pay them, is not affected. The Terms have a new "Keeping work on CheckedOut" section.

When a job moves onto a time a booked cleaner marked off, they and the host now hear about it, and the job page shows that person as off at that time — nobody stays booked without knowing. A “find a replacement” that nobody took now ends on its own and says so, and the cleaner is simply booked again. Removing someone also frees a past job they never started. Someone on the clock can’t be taken off the job, and cancelling a job closes a clock that was still running.

Turning two-step sign-in off now asks for your password first (if you sign in with Google or Apple, sign in again and do it within 10 minutes). After a few wrong passwords on Security settings, we pause tries for 15 minutes. When your role in a workspace changes, you’re signed out once so your new access applies everywhere right away.

Your name, your service area and your workspace name are shown to people you haven’t worked with yet, so they can’t hold a phone number, email or link any more — we’ll ask you to take it out when you save. Swap contact details in chat once you’ve finished a job together.

A job paid through CheckedOut also gets an automatic invoice from the pro; the yearly summary and CSV (for pros and hosts) now count that money once instead of twice, and that automatic invoice no longer shows as "waiting on you" on Invoices — it’s paid when you approve the job. Before a charge is retried, the job page now shows the exact amount it will charge, using the pro’s tax as it was when you approved. The pricing page and plan settings now say what’s true on every plan: you pay your own team however you pay them now, with no fee.

Buttons, tabs and rows now react the moment you touch them — a small press you can see — instead of waiting for the next page. On the phone Schedule the tab you tap lights up at once and the tab row stays put while the next view loads. Slide to clock in follows your finger smoothly and no longer springs back by mistake. A few links that used to reload the whole page now open in place.

Manage listings for their owners? Invoices → Owner statements builds a month for one listing (or all of them): the cleans done, repairs and other jobs, who did each, what each job was charged, invoices from your pros, repair costs and receipts, and the totals. Choose whether team cleaning shows as a count or a cost, and whether to add claim recoveries. Download it as a PDF or CSV, save the owner’s name and email on the listing, and email them the PDF when you’re ready — nothing is ever sent on its own.

If our email to you bounces, or one of our emails gets marked as spam, we stop emailing that address and Settings → Profile says so: change your email, or press Try again once your inbox works. Sign-in and password emails still go out, and your in-app notifications keep coming either way.

On the Schedule, press Select, tick the jobs that need someone (or Select all on this page) and offer them all to one person, or open them all to a group. The picker shows who is free for every job, and afterwards you see what went through and why any job was refused, like someone being off that day. New shift can now repeat every week, every 2 weeks or every month, up to 26 times: each shift is its own job, handed out the same way, and from any of them you can change the time or cancel that one and the ones after it.

Set how many towels, sheet sets, toilet paper rolls, coffee pods and more each listing should have — open a listing and find Supplies. When your cleaner counts them on the inventory form and something is under par, it lands on one shopping list (Issues → Shopping list): every listing’s shortfalls added up by item, with each listing’s share. Tap Mark bought when a listing is restocked. In the form builder, a number question can now count toward an item’s par.

Rate a pro you found on CheckedOut 4.5 stars or more and the job page (and Approvals) offers two shortcuts: send them an offer for the next open checkout at that listing, at its usual price, or auto-accept them there from now on. It’s an offer — nothing is booked until they say yes. Close the card with the ✕ if you don’t need it.

Pros now get a reminder 30 days and 7 days before an approved insurance or trade licence expires, and one on the day it lapses, each linking straight to Settings → Verification to upload the renewal. Sending the renewal clears them. Hosts with a booked job get one heads-up when that pro’s Vetted badge will lapse before it. Nothing is taken away early: Vetted still ends only when the date passes.

Before your first job together, a photo sent in chat or added to a job is read on your phone or computer first. If it shows a phone number, an email, a social handle or a payment app, it isn’t sent and you’re asked to pick another photo. Profile, portfolio and job post photos are checked the same way, since everyone sees them. The photo never leaves your device for the check, and it takes a moment at most.

Settings → Notifications has a new Calendar feed: make your link once, then tap Add to Google or Add to Apple and your jobs show up in your own calendar and stay up to date. Pros see the jobs they’re booked on in every workspace; hosts see their workspace’s schedule. Each event has the job type, the address, the time and a link to the job — never door codes, guest names, phone numbers or prices. Shared the link by mistake? Reset it and the old one stops working.

Once you approve a job paid through CheckedOut and its payment goes through, the job page lets you send the pro a tip — a quick pick or your own amount, up to 25% of the job’s price, with an optional note. There is no service fee on a tip: it is charged to your saved card and the pro gets it all, less the 3% card fee. Pros see it on the job, in Pay → Payments with its own receipt, and in their yearly summary. Team members paid on a timesheet aren’t tipped this way.

The host service & payment fee on a job paid through CheckedOut is still 8%, now with a minimum of $5 (in your workspace’s currency) and never more than the job’s price — so small jobs carry a $5 fee. It shows the same everywhere: before you hire, on the job page and on the invoice. Jobs whose payment was already started keep the fee they had. Workspaces on a no-fee arrangement are not affected.

Know another host or pro? Settings → Invite & earn has your personal link. A host you invite pays no service fee on their first 3 paid jobs, and you get $25 off your own service fees once their first job is paid and two weeks pass. A pro you invite keeps their whole price on their first 3 paid jobs, and you get $25 added to your next payout.

Pros: send clients your Book me link (Settings → Invite & earn, or your public profile). They make a free account, describe the job at their home and it comes to you first for a day — apply and you’re booked. They pay through CheckedOut, so the job, the payout and the review all build up on your profile.

Cleaners, handymen and every other trade now have public pages by city — like /cleaners/toronto — listing real pros on CheckedOut with ratings from paid jobs only. Pros: keep your service area and trades up to date in Settings → Pro profile so you show up on yours.

Connect QuickBooks Online or Xero in Settings → Integrations and everything you paid through CheckedOut goes to your books as an expense — job receipts, pro invoices, your plan, late-cancellation fees, tips, receipts you recorded (with the photo attached) and refunds as credits. The amounts are exactly what’s on each CheckedOut document, each one is sent once, and you can file each listing under its own class or tracking option. It runs every hour, or press Sync now; anything that didn’t go through shows why, with Retry. Best on a computer.

People → Invite → Import a list: upload a CSV (a Connecteam export works as it is), check which column is which, and see every row before anything is sent — who’s ready, and why the rest are skipped (already on your team, already invited, a wrong email). Everyone gets an invite and joins when they say yes; the hourly rate, groups and preferred listings from your file are set the moment they do. Up to 500 people at a time.

Tips you paid on a listing’s jobs now have their own line on its owner statement and count in Total costs; a tip that was refunded comes off under Refunds. The PDF and CSV match.

If your bank declined a tip, you can now try again (at the same or a new amount) instead of being stuck, and a tip waiting on your bank’s check has a Confirm button that takes you straight to it.

Pros in Canada and the US can now start a criminal record check from Settings → Verification → Background check: agree to the check, finish it on our partner Certn’s secure page in about 10 minutes, and a clear result is added to your profile on its own, counting toward Vetted for 12 months. CheckedOut pays for it. Anything that isn’t clear is looked at by a person, never decided automatically. You can still upload a police check you already have.

When a host offers you several jobs at once, or opens several to your group, you get one notification and one chat message listing them, not one for every job. Offers for a repeating shift now stay open until each shift starts, instead of 12 hours.

Pick your language in Settings → Profile → "Show messages and checklists in". Chat messages in another language get a small Translate link (and you can turn on Always translate for a chat), and your job pages show the checklist, forms, guides and notes in your language, with Show original one tap away. Codes, addresses and names stay as written.

Someone you limited to certain listings (People → a person’s Access) now sees only those listings on the dashboard’s Needs you and Guest-ready board, the Issues badge and counts, Hiring, checklist and form submissions, stays and job pages — the same listings the Schedule already showed them. Pages like the dashboard, a chat and a job also load a little faster.

Owner stays and blocked dates from your Airbnb, Vrbo or Booking.com calendar, and owner stays from Hostaway, now come into CheckedOut — and you can add your own on a listing (Listings → a listing → Owner stays & blocked dates). They show as grey bars on the Schedule calendar. An owner stay counts as the next arrival: the clean before it is marked same-day when it should be, the Guest-ready board and repair times plan around it, and booking a job during one asks first. They never create a cleaning job — book one after an owner stay if you want it.

Pros: Today now shows Your route — your own jobs for the day in order on a map, the drive between them and a “Leave by” time for each (start, minus the drive, minus 10 minutes). Set a home base in Settings → Taxes to time your first drive too. If you invoice through CheckedOut, Pay → Payments keeps a mileage log of the km between your jobs: edit any day, and it’s on your annual statement and CSV, with the standard per-km rate shown for reference. And today’s booked jobs now work in a basement: open the job once with signal, and with none you can still tick the checklist, fill the forms and add photos — they’re saved on your phone and sent when you’re back. Access codes are never kept on the phone, and logging out clears it all.

After you report a no-show on a pro you hired on CheckedOut, the report and the job page offer Find someone now: one tap sends the job to pros who are Available now near the listing, and the first to accept gets it. The pro who didn’t come is taken off the job with no late-cancel fee. If CheckedOut staff uphold your report, your next job’s service fee is on us, up to $25.

Need someone fast? When you post a job (or on an unbooked job's page) pick Rush or Emergency and how soon. It adds 20% of the price on top, and 80% of that goes to the pro. Emergency jobs only go to pros who take 24/7 Emergency calls. Pros see a "Rush · +$X" tag on Find jobs and on offers, so they know what they earn on top.

Pros: when a host approves your work, the notice now shows what you earn after the card & payout fee, in the job’s currency, and says “payment pending” if the host’s card hasn’t gone through yet — before, it said “Payment released” either way. When the host pays later, you hear that too. Team members now read “Approved” for a team job. Hosts: a notice about one job or issue now goes only to people who can open that listing, and names it by its address. Amounts in every notice use your workspace’s currency.

A pro hired for one job now only gets work with one set price and one person on it — a crew or an unpriced job is for your team, so it can never end up paid nowhere. Sending work for review closes the crew spots still offered on it. Switching a pending assignment to someone else now shows the job as offered. A send-back can’t be taken back while the pro is back on the clock fixing it, and a teammate can’t take the spot of someone who already clocked in. Whoever took a spot as a replacement can now confirm the job when you move it. Someone removed or blocked while a job was under way no longer gets its updates or clocks back in, and moving that job hands their spot back.

A quote you asked for a particular clean can no longer book a second cleaner once that clean is booked another way, and neither can a second post for a checkout that’s already been cleaned or a time that’s already booked — you’re told instead of paying twice. Pros: on a post that pays by the hour, your offer now names your total for the whole job, so that’s what you’re paid (an hourly rate alone used to be booked as the whole price). Taking a hire back only brings back offers from pros you can still hire, and a banned account can’t be hired or asked for a quote.

Only listed vendors can send an offer on a posted job — the same people who see Find jobs — unless you invited them to that job yourself. Nobody can send an offer on a job from a workspace they run, so a host can’t hire themselves. CheckedOut staff viewing your account to help you can’t start a plan request or confirm a card payment. Answering a time-fix request that was already answered, or withdrawing a close request you didn’t send, now says so instead of reading as done, and guide folder access only ever lists your own team.

All 26 how-to videos were recorded again so they show exactly what you’ll see: real addresses, invites that go out, payments that go through. On a phone the player now keeps the video at the top when you pick another one, and the caption and Try it in the app button get the full width.

On a computer, Message the host (or Message your pro) now sits in the bottom-right corner of the job’s photo header instead of under the address. Phones are unchanged.

Every how-to video now has a "Try it in the app" button that closes the video and opens the screen it shows. The list of videos beside the player scrolls on smaller screens instead of being cut off, and it keeps the video that’s playing in view.

Pros: every pro video now shows the app exactly as it looks on your phone — clock in and finish a job, claim a shift, answer an offer, set your hours and days off, connect your payouts, verify your ID, your pro profile, reviews and Super Pro, getting paid, and more. Hosts: new videos on quick start, making a schedule, hiring for a job at home, inviting people, roles, groups, group chats, how payments work and your day on the phone. The guide’s captions are bigger and easier to read, and the picture stays close on what you click. Press the play button at the top, or open the Help page.

Some answers took up to 15 seconds to show on the page — Submit timesheet still read "Open", a job you just posted took a while to appear, and a few other buttons looked like they did nothing until something else on the page changed. The page now updates as soon as the answer is back. Also fixed: an offer’s countdown read "left left", and after Finish & send your phone still showed "On the clock" until you reloaded.

After you press Submit timesheet the page now changes to "Submitted · waiting for approval" right away — before, it kept showing the button until you reloaded, even though it had been sent.

On a computer, press the play button at the top of the page for quick videos of the real app, with a guide showing each click. Hosts: connect a calendar, post a job, hire from offers, approve and pay. Pros: clock in and finish a job, claim a shift, get listed on Find a Pro, get paid. They’re also on the Help page, with captions you can turn on.

Hosts: when a guest cancels or changes their dates, the question on your dashboard and on the job now names the stay — the guest (when the booking site shares a name), the dates and nights, and where it was booked — so you know which reservation it was before you answer.

Some pages briefly redrew themselves after opening, mostly on iPhones and in the evening — times were written slightly differently on the phone than on our servers, and the date picker disagreed about what "today" was. Both now match, so pages open once and stay put.

Hosts: an archived listing stops syncing, so its upcoming jobs that haven’t started are now cancelled when you archive it — whoever was booked is told, the usual late-cancel policy applies, and its open job posts close. The archive confirm says how many first. Pros: a team invite that pays you outside the app now asks you to confirm before it takes you off the marketplace. Refunds on a pro’s invoice now reverse the tax inside CheckedOut’s fees too.

Pages now show their outline the moment you tap them, the dashboards load their information in a few quick rounds instead of one piece after another, and the logo and homepage videos are much lighter.

A security and logic review closed a set of gaps: two-step sign-in can no longer be skipped (if texts can’t go out we email you a sign-in link instead), only the person booked on a job can clock in or add photos, withdrawing a hire close to the start follows the late-cancel policy, invoices and pay statements can’t be charged twice, uncovered checkouts are only posted to the marketplace at listings where you chose that, and listings added by address use your workspace’s time zone. Hosts: a pay statement through CheckedOut that can’t be charged can now be marked as paid another way.

When a team member switches to being paid through CheckedOut (or back), work they started before the switch is paid the old way and new work the new way — the timesheet shows the switch and, if it falls inside a pay period, makes one pay statement for each side. Hosts are told when it happens, and claim notices now say what the booking will cost you, fees included.

Hosts: Hiring → Find someone → A job at home now opens Post a job with your address on top — type it in, say whether you’ll be there and how the pro should reach you, then pick the type of job. Your listings are still one tap away under “Or pick one of your listings”.

Hosts: on Quick start’s first screen, “Where do guests book?” is now a list with each company’s icon, in two groups. Software integrations has Hostaway — add your account ID and API key and pick which listings to bring in. Calendar link has Airbnb, Vrbo, Booking.com, Guesty, Hospitable, OwnerRez, Lodgify, Hostfully and Smoobu — paste the listing’s calendar link as before.

Pros: on Settings → Pro profile, Continue setup now jumps to the step you still need, lights it up and opens it — your headline, services, payouts or the Find a Pro switch. Every row says Done or what’s left, and once all four are done the card reads “You’re listed on Find a Pro”.

On a phone, the Next / Save bars, the clock bar and the chat’s message box now float as one rounded card just above the menu — no more white strip across the screen.

We went through every screen for hosts, pros and team members and lined things up: the same buttons, tabs, switches, counts and empty pages everywhere. Weekly hours presets now show which one you picked, Settings cards all have the same heads, Needs you buttons sit in one column, chat times line up, Find jobs reads “Quote” when the host wants your price, and Home’s Pros near you cards have Message and Request quote.

A round of small layout fixes: long Clock in labels no longer spill out of the button, phone People rows show full names (Rates moved into the ⋮ menu, which works again), the selected time clock reads clearly, calendar jobs never cover a guest’s stay, Post a job’s bottom bar is solid, Save email choices sits under the last row, and pay on dark schedule cards is white.

When a host sends a job back, its page now opens with a Fix & resubmit card: the host’s note, a place to take or upload photos of the fix, and one button to send it back. A missed job now says Ask the host, which opens “Is this job finished, or not yours?” straight away.

Timesheet, Payments and Team schedule now stay put at the top and slide as you switch. On a phone, Find a Pro rows show the pro’s trades in colour, a green Verified mark and View profile, which opens their profile over the list. Your Pro profile has a Verification row too.

Your job today (or the shift you’re on) now leads the page with its clock button. Older work that’s still open sits under Needs attention, one row each: what’s wrong on the left (Missed, Not sent yet, Revision requested) and one button on the right (Message host, Clock back in, Review revision). The Connect payouts step and button now wear Stripe’s own look.

Jobs a host sent back now come first with their note and a Fix & resubmit button; approved and waiting jobs are three short lines: the address, the job and its day, then Approved and the pay. Filter by status or search by address at the top.

Settings → Availability now has your weekly hours day by day (with Copy hours to…) and a separate Time off list. Add time off for one day, a date range or several separate dates on a calendar, all day or just a few hours. It tells you if you’re already booked then — booked jobs are never cancelled.

Settings → Payments now has Manage on Stripe (change the bank your pay goes to) and Disconnect, so you can connect a different account. A Stripe set-up you didn’t finish can be started over too.

Connect payouts on your Pro profile and in Settings → Payments now takes you straight to Stripe — no second page and second button. Back from Stripe, the page checks with Stripe and says where you are: connected, a few details still to finish, or Stripe checking what you sent. Also fixed: dark buttons whose text didn’t show, the before & after picker overlapping, and an oversized card preview.

Settings → Pro profile is now one short overview — About you, Services & pricing, Photos & portfolio, Card appearance and Cancellation policy — each with Edit. One section opens at a time, shows your changes before you save, and asks before throwing away anything unsaved. Your Find a Pro listing has its own switch, and saving your profile never turns it on by itself. New to the marketplace? Continue setup takes you to the next step.

On the Schedule calendar, booked and finished jobs are now plain white chips, so the ones that need you (a cleaner, a review) stand out.

If your team pays you outside CheckedOut, your Schedule no longer shows a Find jobs button you can’t use, and Settings → Payments no longer suggests taking work from other hosts.

People → Invite now asks how you’ll pay whoever joins: Team member · Basic (you pay them outside the app, no Stripe), Team member · Pro (paid through CheckedOut), or One job (they get that job’s offer at its price). The person joining no longer has to choose. A job nobody has yet, and an open posting with a set price, now have “Invite someone to this job”: send the link, they make an account and take the job at its price in one tap.

On every plan, Free included, the team you bring is paid however you pay them now (e-transfer, payroll) and they don’t connect anything to get started. Anyone who’d rather be paid through CheckedOut can still choose it; if they haven’t connected payouts when you approve their timesheet, we tell you and ask them to.

Crew members on the same job now each keep their own pay when one of them sends an invoice. Team cleaners no longer see a listing’s usual price on Open to claim unless it was agreed for the job. Team members paid outside the app aren’t asked to set up Stripe. Offers skip anyone who marked that time off, and an approved claim checks it too.

When you approve work and the pro’s payment didn’t go through on its own (or they sent you an invoice for the job), a window now shows what you owe with a Pay button that charges your saved card through Stripe. It stays on the job page until it’s paid.

If you run a workspace and also work as a pro, "Connect payouts with Stripe" no longer shows an error.

Home on your phone now has the Guest-ready cards and the pros near your listings, each as a row you swipe sideways.

On your phone, Home now shows this week’s checkouts, cleans booked, cleans that need someone and work to review — tap any number to see those jobs — plus your next three jobs with who’s on them and an Assign button when nobody is.

The tab bar is slimmer, every tab has its name under the icon again, and the page you’re on is a soft highlight instead of a big white circle.

New pros now see "Get started" on Today: connect your Stripe payouts, verify your ID, complete your pro profile, add a photo, set your hours and go live on Find a Pro.

New hosts now see "Get started" right on Home: Quick start, the next set-up steps, and "Also work as a pro" if you want to take jobs yourself.

You can now sign in or create your account with your Apple ID, next to Google. If you choose to hide your email, Apple forwards our emails to you.

If a host’s bank disputes a payment, the pro gets a dispute page with the deadline: write what happened and add photos or documents, and it goes to the bank with the job’s record (approval, clock-in, photos, checklist, messages). Hosts: please raise problems with a job in CheckedOut — a bank dispute on approved work that the bank decides for the pro closes the account. See Terms §5.

If a card payment for a job is disputed with the bank and lost, the pro’s share for that job is reversed and any part that can’t be reversed is repaid from later payouts. Hosts: raise a problem with a job through CheckedOut first — it’s faster than a bank dispute. See Terms §5.

The Schedule’s tab row no longer blinks when you tap it, and the bottom tabs now load in the background so they open straight away.

View profile now opens the pro’s page in a large window over what you were doing — read it, then press X to carry on. No new tab, no finding your way back.

A job you sent back now shows a calm white card: your feedback in its own box, then Withdraw request and Approve without waiting side by side.

Moving between pages feels calmer: the menu item you tap lights up straight away, a thin bar along the top shows the next page is on its way, and the page fades gently out and in — no more frozen screen then a slide.

Photos are now resized on your phone or computer before they upload — about a tenth of the size, so they send faster on a weak signal and load faster for everyone, with no visible difference.

Pro profiles are now a bold, magazine-style page: your name big, a photo of you, your numbers and a Hire button up top, then Meet you, your Work — with before & afters hosts can slide across, and verified jobs done on CheckedOut — and your reviews. In Settings → Pro profile → Your photos, drag photos to reorder them and give your work a title and a few lines.

On a job you sent back for revision, the card no longer has an empty block under it, and it’s now in our darker orange so it stands out.

Pros can now add photos of themselves, their work, their team and before & afters in Settings → Pro profile → Your photos. They show on your public profile, with a photo cover at the top. Hosts get a View profile button on Find a Pro cards, job pages and Hiring offers.

The top of a job page is now a dark card with the address on the left and the listing photo on the right — the whole room, never a cropped strip of ceiling. Chat tags are colour-coded too: groups, team members and vendors each have their own colour.

People → Rates now has one amount per hour, paid on the Time Clock. Under it, Custom pay per listing lets a bigger place pay its own hourly rate — or a flat amount per clean. Rate plans work the same way.

On People, owners, managers, assistants, team members and vendors each have their own colour, and someone who takes jobs reads Vendor only when they really are one. Find a Pro cards show Verified in green, each trade with its icon, and how soon a pro comes in colour — green the same day, orange the next. What’s new tags are colour-coded too.

Settings → Pro profile now runs top to bottom: what being a vendor means, your card colour, what you do, your Find a Pro listing, your cancellation policy and Super Pro progress, with Save at the end. Listing yourself now needs your payouts connected first.

Payments now shows each timesheet you send in — submitted, approved, then paid — and how you were paid (e-transfer, bank transfer, cash…). Hosts pick the method when they mark a pay statement paid.

The Invoices tab now shows only for vendors — listed on Find a Pro with payouts connected. Team members are paid through their timesheet and pay statements instead.

Vendors now see their own Find a Pro listing at the top of Find jobs — tap View my profile to see it the way hosts do. Not listed yet? Find jobs shows the steps to get there, and Pro profile in Settings is marked Get listed.

In Post a job and quote requests, pressing Next before a step is done now gives the button a little shake and says what to pick — like “Please select a listing”.

Your hours page is called Timesheet until you’re a vendor — listed on Find a Pro with your payouts connected. Then it becomes Pay, and Find jobs opens up.

On a job that’s stuck in the past, the box to ask the host to close it is now a bright orange card at the bottom of the job page.

The tab you’re on in Schedule is now bold and orange, with no line underneath.

The earned, jobs and hours numbers at the top of Pay no longer get cut off. They’re a little smaller, with $, h and m set lighter so the numbers stand out.

In group chats, each person’s name above their message is now bold and in their own colour, so you can tell who’s talking at a glance.

On your phone, reactions now sit under the message as just the emoji, like WhatsApp, and the little buttons beside messages are gone. Press and hold a message for reactions; star and pin are in the same bar.

Press and hold a message on your phone, or right-click it on a computer, to react with a heart, thumbs up or any emoji. Your most used ones come first; tap + to search every emoji. Tap a reaction under a message to add yours or take it back.

Hosts: in a group chat’s info, tap Make admin beside anyone. Admins can add team members to the group with + and remove people — in a team group, that changes the group itself too. The host side is always an admin.

Pros: if a past job is stuck on your list — the work is done but it never sent, it wasn’t yours, or it was cancelled — open it and tap “Is this job finished, or not yours?” to ask the host to close it. It leaves your Today screen while they decide, and you can withdraw the request. Hosts: you’ll get a notice and a card on the job to approve the work, cancel it, or keep it open.

On phones, the floating Clock in, Finish & send and Approve buttons now step aside whenever a window or sheet is open — like “Which photos?” — so you can tap everything in it.

Hosts: in a listing’s “Who gets new jobs here”, each preferred pro shows their photo and each group shows its picture. Pros: a job page now has “How it should look” — the listing’s own photos, so you can set the place up the way the host shows it.

Anyone in a group chat can give it a photo: open the chat’s info and tap Add a group photo. Until then it shows the members’ faces, as before. Chat info also opens full height again.

A new job offer, counter offer or quote in a chat now counts as an unread message, so it shows in your Messages badge and the Unread tab until you open it.

Hosts: if Hire can’t book a pro (for example, no card on file), the reason now shows inside the confirm window with a link to fix it — and the pro is told “You got the job” the moment you confirm. After you send a quote request the button turns into View message. On computers the quote steps’ Next button stays in the same spot. When you offer one job to several people, the others are told as soon as someone takes it.

Pros on the marketplace now get an Invoices tab under Pay. An invoice is made for you the moment you send a job for review, and it’s marked paid once the host approves and pays — with a PAID stamp. You can also bill a host for extras (supplies, extra hours) with New invoice. Your GST/HST number and tax are added when you’ve registered them. Regular team members keep their timesheet. Hosts: add your business address in Settings → Workspace — it’s printed on the invoices your pros send you.

On a phone, opening Assign no longer jumps into the search box and pops up the keyboard — tap the search when you want it.

On a job page, each shift now reads as one short line (“Tue, Oct 13 · 7:00 AM – 9:10 AM”), with any review note on its own line underneath. Before, a long note squeezed the times into a narrow column on phones.

Hosts: on Find a Pro every card is the same size, with ratings, skills, hours and buttons at the same height, and availability reads as a small green or grey dot. Job photos are now just Before and After — damage and missing items are reported in the arrival form’s damage section, which opens an issue on the Issues page.

Hosts: Manage clock on Time Clock is now one clear window that saves as you go — no Save buttons. Pick cities from search (as you type), see each clock admin’s face, and switch people on or off.

A notification about a job now shows the property’s photo — or the workspace’s logo when there isn’t one — and keeps its title to one line.

Hosts: Rates on People is now one window — pick a rate plan or set custom pay, search your listings and set an amount per clean, and manage time clocks in the same place. Make rate plans (say “Standard cleaner” or “Weekend”) and change everyone on a plan at once; mark one as the default and everyone who joins your team starts on it. An invite link can carry its own plan.

Hosts: each checklist now says where its job photos may come from — “Camera or library” or “Camera only” (at the bottom of the checklist builder). Camera only means before and after photos are taken in the app at the job, so old or borrowed pictures can’t be reused. Photo questions on your forms (and damage items) have their own Camera only switch in the form builder.

If someone is still clocked in after their shift’s end, they get a reminder and you get a heads-up. A shift still running after 8 hours is clocked out at the 8-hour mark and flagged on the timesheet, and the person is asked to clock back in if they’re still working.

Find a Pro cards are tidier: the price sits under the name, the rating leads the stats, and “You’ve hired them” is a chip. Jobs show the property’s photo — or the workspace’s logo — on Waiting on you, Invoices and Job insights, which now read by address. The job page opens on the full listing photo with the address over it. Find jobs says when a price is the host’s budget. The menu on computers keeps the top and bottom in place while the middle scrolls, and Admin moved under More and Settings.

If we can’t send a sign-in code, the screen now says so and lets you choose to carry on, instead of quietly signing you in.

Pros: on your phone Schedule, scrolling down now tucks the week strip and the Schedule tabs away and lowers the Clock in bar onto the menu — scroll up and they’re back. After you clock out of a job you haven’t sent yet, that bar reads “Clocked out · not sent yet” with a Finish & send button, so nothing waits on the host by accident. Jobs in Waiting on you, your Schedule and your timesheet show the property’s photo, or the logo of the workspace the job came from when there isn’t one. The Clock in sheet no longer slides sideways.

Hosts: on Hiring, every pro’s offer now has the same Hire button — before, only the first one was dark and the others looked different. A job with no listing photo shows your workspace’s photo or logo in the list.

Find a Pro now opens on your area — your first service location in Settings → Workspace, or the city most of your listings are in — and remembers the area, services and sort you last searched with on this device.

Hosts: add your logo or a photo for your workspace in Settings → Workspace, the same way you add your profile photo. Your team and the pros you hire see it — beside the workspace name in the menu and on the invite links you send. New hosts now sign up as themselves first, then name their workspace and add its photo on the next screen — on a phone or a computer.

Hosts: your dashboard now has a CheckedOut Helper card — a short overview of the last two weeks, like a cleaner who stayed much longer than a place usually takes, someone clocking in late again and again, jobs next week still without anyone, or bookings slowing down. Each line opens the job or page to check. Under it, Pros in your area shows four marketplace pros who work where your listings are. Today’s jobs now live on Schedule.

Hosts now get a notification when a pro clocks in (and how late, if they were), clocks out (with the shift’s length), starts a job, or passes on a shift you opened to their group — on top of the ones you already had for taking, confirming and turning down work. A pro hired from your job post now gets a “You’re hired” notification too. On Time Clock, a booked person who never came in after their shift ended now reads “No-show” instead of “Running late”.

Only today is filled in on the week strip, so the next week no longer looks picked. The dot under each day tells you what it is: green when you’re working, a green ring when there’s a job you could claim, red when you marked yourself unavailable, orange when a host didn’t pick you. Days already gone this week aren’t listed (tap one to see it), job cards show the place’s photo under a dark wash with white text, and timesheet and schedule rows have the listing’s photo in a circle — the CheckedOut keyhole when there isn’t one.

Pros: Waiting on you now lists what’s left on today’s jobs — the arrival form, checklist items, after photos or a note from the host — beside job offers and quote requests. Taking new jobs, your usual speed and 24/7 Emergency now open inside Available now once it’s on. Approvals cards say who approved each job, Finish & send and Switch to Host have a soft colour edge, and your workspaces show the host’s photo.

If you’re on a team and paid your own rate on your timesheet, a job shows its price only when one was agreed for that job (hired from a posting or a quote, its own hourly rate, or a price the host set) — otherwise no price. The job page says how long the place usually takes instead (from the last cleans there), and Next 7 days on Today shows your booked jobs and expected time. On Settings → Availability, the Available now switch is back at the top — it’s greyed out with “For marketplace vendors only” until you’re on the marketplace with payouts connected.

Pros: on your phone’s Today, tap › on This week to see the next 7 days — what your booked jobs should pay, how many there are and about how long they’ll take. Hourly jobs use how long that job usually takes at that place, per person, from past clock-ins. Earned now shows in green, and a job’s note sits right under its title with “1 cleaner recommended” beneath it.

On computers the job page is two columns: the place, its progress and the work on the left, and Job details, receipts and notes on the right, staying in view as you scroll. The photo banner is shorter and centred, the status reads on one line, and an approved job drops the big “Your job · Approved” card. Team jobs in My finished jobs now say “Team job” instead of “Payment pending” — only jobs a host pays per job wait on a payment.

Clocking in a day or more before a job now shows a warning first — “Looks like you’re clocking in early” — and if you go ahead, the shift is flagged on the timesheet and the host gets a note. Earlier on the day of the job is fine and says nothing.

Schedule cards no longer carry a Clock in button — tap a job to open it. When it’s time, Clock in floats above the bottom bar, and while you’re on the clock it shows your timer and a plain Clock out.

On phones the days stay pinned at the top while you scroll, days with jobs are highlighted, and moving to another week starts at the top. On computers the claim calendar shows each listing’s photo, and jobs you already claimed move to your shifts instead of staying there. “Waiting on your answer” now counts what your Today page lists, and Find jobs shows only once you’re on the marketplace with payouts connected.

On phones, the slide-to-clock-in button is green now, the same as every other Clock in button.

On phones the bottom bar is icons only, the chat list no longer shows a scroll bar, Time off & unavailable fits the screen with the hours on their own line, and the slide-to-clock-in button no longer flashes grey when you touch it.

The Available now switch shows only for pros on the CheckedOut marketplace with payouts connected — hosts who find you on CheckedOut are the ones it reaches. Team members booked by their own host set their hours and time off instead. A missed job now just reads “Missed” with a Message host button.

Pros: Settings → Availability now has Time off & unavailable — pick whole days, or part of one day with a from and to time. Nobody can book you or offer you a job then, claims skip you, and hosts see you greyed out in Assign. The Schedule has a Mark unavailable button that takes you there.

On a job, a pro’s note can be for Everyone or Just me. The Settings menu’s sections read as real headings, the green “Hosts see” box is a plain line, and Taxes & currency shows tax registration only to pros who are paid through CheckedOut.

On a computer, the Schedule’s Open to claim is now a calendar: see the open jobs by Week or Month, move with the arrows, and tap a job to claim it. List still shows them all as cards. The number tiles at the top are gone, the button reads “Claim”, and the shortcut icons on Today are cleaner. Phones are unchanged.

You can now post, quote and list Garbage Removal, Appliance Repair, Heating & Cooling, Drywall Repair, Flooring & Tile, Carpentry, Locks & Keys, Smart Home & Wi-Fi, Landscaping & Gardening, Tree Service, Gutters & Roof, Pressure Washing, Fence & Deck, Duct & Vent Cleaning, Home Organizing, Restocking & Supplies, Key Handoff & Check-ins, Staging & Decor, Listing Photos, and General Help for anything else. Pros pick their work from a new icon menu with search, and job types show the same way when you post.

Each clock now shows its people’s faces: a green ring means they’re clocked in, orange means they’re working today but haven’t clocked in yet, and grey means they’re not working today. Time Clock is white throughout.

Each form and checklist now shows the listings it’s on as a stack of pictures, and guides show their linked listing’s picture. The job page’s top photo shows more of the room. The Schedule button for finished work just says Review. “Let a group claim it” shows your group’s faces, and a guide folder’s people search looks right again.

The Assign list said someone was working now when they’d only forgotten to clock out days ago. It now follows the same rule as Time Clock.

Request a quote now works for a job with no listing, just like Post a job: pick “My home or another address”, add the address, whether you’ll be there and how the pro should reach you. Pros see only the city until you hire one, and the pro you hire gets the address. Hiring’s Find someone menu has “A job at home” too.

The selected tab in every tab row (List, Upcoming, Active and the rest) shows its name again instead of a blank black pill. On computers every page now uses the full width of the screen.

Post a job for anything around the house — assembling furniture, mounting a TV, a repair or a clean. Pick “No listing — my home or another address”, add the address, say if you’ll be home and how the pro should reach you. Pros see only your city until you hire one.

A job post stays up for 3 days, or longer if you choose — up to 2 weeks. If nobody’s booked by then it’s hidden from pros and we let you know. Put it back up from Hiring with one tap.

Jobs paid at your usual rate no longer show pay on your schedule, Today or the job page. Pay shows only when it’s set for that job — a price agreed with the host, a job’s hourly rate, or a special amount for that shift.

Clock in is green again, and answers like Claim it and Take it are white buttons with an outline, so the screen isn’t full of black. “Available now” in the side menu is easier to read too.

Every screen has a fresh look: a new typeface, simple line icons, a dark menu on the left on computers and a floating tab bar on phones. Colour now only means something — green for done, orange for waiting on you, red for a problem. Everything works the same way and sits in the same place.

Moving to a new page on your phone now starts you at the very top, instead of a little way down. The back button still returns you to where you were. Switch to Host / Vendor is easier to find in Menu, with a soft light running round its edge.

In chat, a tiny photo of each person now sits under the last message they’ve read. Until someone opens it, your latest message says Delivered. When someone is writing back, their photo shows with a small bubble of moving dots. Sending a message now always takes you to the bottom of the chat. The Clock in sheet and other pop-ups slide up smoothly on phones instead of flickering.

When you’re booked on a job today, or one starts within a few hours, a Clock in bar now floats above the bottom tabs on every screen. Tap it to see the place and clock in. It goes away once you’re on the clock. Hosts who also clean get it too. When you’re reviewing finished work, Send back and Approve stay at the bottom of the screen while you scroll through the photos and checklist. Nothing changes on a computer.

An open chat on a phone now runs all the way down to the bottom tabs, so there’s no grey gap under the message box. The “My usual hours” picker in Settings → Availability is a neat rounded box now instead of a stretched oval.

On a phone, each day now has its own full-width heading and the jobs under it use the whole width: the street, the time, and the kind of job on its own line, so nothing gets cut off. Buttons are clean white pills, and the bottom tabs always stay in view. Pros: Open to claim now looks like My shifts, sorted by day, with one button. It says Request where the host approves each claim and Claim where the first yes gets it. Clock in is a green pill, and missed jobs your host has to move no longer show. Your week’s pay numbers on Today now fit. Nothing changes on a computer.

On a phone the bottom tabs are now Home, Schedule, Chat and Menu (pros: Today, Schedule, Find jobs or Pay, Chat and Menu). Menu holds everything: tap your name at the top to edit your profile, switch to the other side, then every page, your settings, What’s new and Sign out. Picking someone for a job now opens a taller sheet whose Send button always stays in view, the Post a job buttons sit right above the tabs, and repeated updates on Home show as one row. Nothing changes on a computer.

Pros: when you ask to fix a time on your timesheet, Corrected in and Corrected out now open already filled with that punch’s clock-in and clock-out on its date. Change the one that’s wrong, add why, and Send to manager. On a phone, fixing a day this way replaces “Invoice a different amount”.

On a phone, CheckedOut now sits on a clean, cool off-white instead of the warm grey, so the white cards stand out and every screen feels lighter. Nothing changes on a computer.

Pros: on your phone, Pay → Timesheet now lists every day of the pay period with its daily total, grouped by week with week totals. Use the arrows or Today to change period. Tap a day to see its clock-ins and notes, and send a time fix right there. Fixes now keep the time you picked on your workspace’s clock.

On your phone you now get the everyday work: jobs, schedule, approvals, hiring, issues, people, time clock, invoices and chat. Setting things up — listings, checklists and forms, writing guides, invoice design, taxes, your workspace details, roles and integrations — is done on a computer at trycheckedout.com. If you open one of those on your phone, it says so and links you there.

On a phone you now slide to clock in and out — drag the green button across; a tap alone does nothing, so a pocket tap never punches you in. The job page starts the way you work: the address, when and your pay, then one card with the one thing to do — slide to clock in, then your time on the clock, what’s left and Finish & send, then “Sent to host” — and below it the steps in order, starting with the arrival walkthrough. The bar pinned to the bottom is gone. Today is now for news: a hello, this week’s hours, jobs and pay (the same numbers as Pay), your next job, and what’s waiting on your answer with one Open button each. Clock in, earlier jobs and jobs to claim are on Schedule. Nothing changes on a computer.

On a phone, the rest of CheckedOut now works like Home and Schedule: a page’s buttons sit up in the title bar instead of a row of their own, there’s one row of tabs, and extra filters live behind one Filters button. Lists are simple rows — photo, name, one line, one action — with a ⋮ for the rest. Hosts: Approvals, Issues, Invoices, Hiring, People, Time Clock and Guides; Find a Pro is now one short row per pro (tap for their profile). Pros: Today, Pay, My finished jobs and Find jobs. Everything sits on soft rounded cards with room to breathe. Nothing changes on a computer.

Pros: flip the Available now switch — in the sidebar, on Today, in Profile or in Settings → Availability — and you’re on straight away, no “Switch on” to press. It uses the arrival time you picked last (or your usual speed) for that time’s own length. While it’s on, change “When can you be on site?” or “For how long” right there and it saves as you tap; a new length counts from now. +1 h, +2 h and Turn off work as before.

On a phone the Schedule now opens on a week strip — today in a black circle, a dot under every day with jobs (orange when one needs you). Tap a day to jump to it, or swipe or use the arrows for another week. Each job is one small card: the street, the time and how long, who’s on it with their photo (an orange ring while they haven’t said yes, green once they have) and at most one button, like Assign or Approve; tap the card for the rest. Hosts: the Schedule has its own tabs at the bottom — Week, Needs a cleaner, To review and Calendar — and a round + for New shift or Post a job. Pros: My shifts, Team (your team’s shifts beside yours), Open to claim and Availability. Nothing changes on a computer.

On a phone the top of every screen is now one slim bar — a back arrow, the screen’s name and your notifications — and pages run edge to edge. The tabs at the bottom changed. Hosts: Home, Schedule, Chat, Menu and Profile. Menu holds everything else — Approvals, Hiring, Issues, People, Time Clock, Find a Pro, Invoices, Guides — with a search box and your most used pages on top. Pros: Today, Schedule, Find jobs (or Pay when you work only for your team), Chat and Profile. Profile is you: your photo, switching sides, Available now, Pay, My finished jobs, every setting, What’s new and Sign out. Home and Today now show only what needs you and what’s on today; the set-up steps and What’s new moved to Profile. Nothing changes on a computer.

On a phone a job now opens with the address big and the place’s photo beside it, then one list: status, the day, the time and how long, the address (tap it to open maps), your pay, the next check-in, how far the job has got, the notes, and who’s on it with a Chat button. The steps — arrival, checklist, photos, before you send — follow as before, and Clock in / Finish & send stays pinned at the bottom. Hosts get the same list with “You pay”, Assign when nobody’s on it, and Change, move or cancel one tap away. Nothing changes on a computer.

Hosts: an issue now fills in the Airbnb reservation number by itself when the stay came from Hostaway (it reads “From Hostaway”; you can still change it). Connect Gmail on the issue — the button carries the Gmail logo — and we look for Airbnb’s emails about that reservation right away, then again whenever you come back to the issue. Only the claim threads show: Resolution Center, AirCover and your case with Airbnb, not the booking confirmation, guest messages or the stay’s payout; anything we can’t tell sits folded under “Other emails for this reservation”. “Open emails” opens a new page with the threads on the left and the email on the right, where you reply in the thread with the claim report, the cleaner’s report, the photos and receipts one tap away. The issue also has Claim steps — ask the guest, ask Airbnb to step in, Airbnb emailed you, payout decided — and when Airbnb writes how much you’ll receive, we read the amount from their email and show it in the Claim card for you to confirm or change. The eye on it means only your side can see it: your pros never do, and it isn’t in the claim report.

Upload a receipt photo or PDF on an issue or a job and we read it right on your phone or computer — nothing is sent anywhere to do it. You get the store, the date and time, each item, the subtotal, every tax (GST, HST, PST, QST — TPS and TVQ too) and the total, filled in under the file. An orange dot marks anything worth a second look; change any line, add or remove items, then press Add. Each receipt then shows a neat itemized list, with Edit to fix it later. Hosts: an issue now has ONE Repair price — the number on the claim. Receipts, invoices and labour (hours and an amount) are listed as proof under it, “Included in the repair price”, never added on top; with no repair price the paid repair invoice is the total, else the receipts add up. The claim report and its PDF show each receipt’s items and the taxes on them. Pros: you see only the receipts you added — never the repair price, the claim total or anyone else’s costs.

Hosts: New shift and the job page now have “Pay for this job” — Flat for this job (paid once on their timesheet, whatever the clock says), Hourly for this job (their clocked time at that rate), or Their usual pay. A repair booked from an issue, and any non-cleaning job, starts on Flat. On a crew each person gets their own: set one pay for everyone, then change anyone’s under Pay for this job. Time Clock follows it — the timesheet row says “$60 flat for this job” and the period total counts it once. The Cost box on New shift is now “Repair price (for the claim)” on a repair and “Cost (for your records)” otherwise; neither is what your team is paid. Pros: your job, Schedule and dashboard show your own pay for the job — never a teammate’s.

Pros: the “Open to claim” list on your Schedule and the job previews on offers load again — a change earlier today stopped them from showing. Nothing you claimed or were offered was lost.

Receipts, documents for verification, form answers that take a file, and damage photos now use the same drop box as your profile photo: drag a file in or browse, and a picked file shows its name and size with Change and remove. Job photo boxes match it too. Smaller fixes: a repair shift’s note box no longer suggests cleaning, and a team member’s flat pay reads “$95 · flat for this job, paid with your timesheet” instead of two lines that looked like different pays.

Hosts: in Post a job, New shift and a job’s “What this job gets”, switching on Checklist now lets you pick which checklist (the listing’s, or another — handy for a repair checklist), and switching on Forms lets you tick which forms the job gets, like an arrival form. Repairs, inspections and the other non-cleaning types still start with both off. If the time you pick lands on a guest’s stay — say the guest checks in at 4:00 PM and the shift starts at 4:00 PM — we ask “Is this all right?” before saving, so you can confirm or change the time. Pros: a repair or other non-cleaning job no longer shows the turnover checklist when the host switched it off, has no Damage photo box, and never needs an after photo — before and after photos help your report but are optional.

Pros: every job you’re booked on — cleaning, maintenance, repairs and the newer job types — now has a Receipts section. Upload a photo or PDF of a receipt or invoice (up to 10 MB), with a name and an amount if you like; you can remove your own until the job is approved. Hosts: you see your pro’s receipts on the job page, get a note when one comes in with an amount, and can add your own there too. On a repair booked from an issue, the receipts also land in the issue’s Costs and the claim report, counted once.

Detail pages — a reservation, a job, a guide, your notifications — now sit centred on the page instead of hugging the left edge, so every screen lines up the same way. Pros: Super Pro now also needs at least 20 host reviews behind the 4.8 rating; your progress card shows how many you have.

Hosts: an issue’s Repair card now keeps what the repair cost — set the cost of the repair, and upload receipts or a contractor’s invoice (a photo or PDF, amount optional) whether your own team did it, you hired a pro or nothing’s booked yet. The claim report and its PDF add a Costs section with the paid invoice, every cost and receipt, and one total; photo receipts print in the report and PDF receipts are attached at the end, and the Gmail card can send them too. New shift has an optional Cost (team pay still runs through Time Clock), shows the listing’s picture beside the listing, and “Cleaners needed” can be left Not set (“People needed” for repairs and inspections). The pro booked on a repair now sees the damage report’s photos and description on the job, and New shift, the issue and its claim report sit centred on the page.

Hosts: post a job or ask a pro for a quote for Handyman, TV Mounting, Furniture Assembly, Plumbing, Electrical, Painting, Window Cleaning, Carpet Cleaning, Pest Control, Pool & Hot Tub, Snow Removal or Moving & Hauling. In Post a job, describe the work (“mount a TV”, “leaky tap”) and we’ll point you to the right type; if your title sounds like another type than the one you picked, we’ll offer to switch so the right pros see it. Find a Pro shows the busiest types as tabs and the rest under More. Pros: tick the new types in Settings → Pro profile → Skills so hosts can find you for them.

Hosts: when you offer a pro a price for a listing in chat, it now says what a yes books — the listing’s next turnover and its time, or that you’ll agree the date together for other work. In a group chat, Quick job’s Today / Tomorrow tabs no longer slip under the first job. Pros: a job whose forms already ask about damage no longer shows a separate Damage photo box — damage photos go with those answers. On a phone, the arrival and sign-off forms use the full width of their step instead of sitting in a box inside a box.

Pros: every quarter (January, April, July and October 1) we look at your last 12 months. Finish at least 50 paid jobs, keep 4.8 stars or more, and cancel fewer than 5% of the jobs you accept — jobs a host cancels, moves or takes you off never count against you — and you get the Super Pro mark for the next three months. Settings → Pro profile shows your three bars and the next evaluation date. Hosts: Find a Pro cards now show Super Pro and Verified (ID checked) beside Featured, and on each pro’s public page.

Hosts: once you book a repair from an issue, the issue shows that repair instead of asking again — the posting and its offers, then the pro, the date and where the job is up to. When it’s approved you see what it cost and a link to the receipt, and the Activity lists each step. The claim report now has a Repair section with the pro, Repair before and Repair after photos and the invoice (rate, tax, fee, total, paid date), next to the photos from before and after the guest. The Gmail card also finds Airbnb Resolution Center emails that mention the Reservation ID, and you can add the Reservation ID even when no booking matched.

Settings → Payments now draws the card on file as a real card — brand, last 4 and expiry — and tap it to turn it over. Pros see their payout bank the same way. Card numbers are still typed only into Stripe; CheckedOut never sees the full number.

Hosts: picking one of a listing’s checkouts in Post a job works for every date again — a stay synced from two calendars showed twice and some rows didn’t respond. Recommended cleaners now shows only for cleaning jobs, never for a repair or inspection. On Hiring, a posted job reads by what you wrote (“Repair: Dog”), with the job type and listing underneath.

When you answer something — assign a cleaner, keep or update a clean, approve, decline, archive or restore — the row you answered dims for a moment, then slides out while the ones below move up into its place. Rows that move to another group glide there too, so you can see what changed instead of the list just jumping.

Hosts: the Schedule now shows 25 jobs a page (or 50, or 100) and says where you are — “26–50 of 207 · Page 2 of 9”. Next always moves on to new jobs. Under Upcoming, pick All, Today, Tomorrow, This week, Next week or This month to see just that stretch.

Hosts: deleting a listing whose stays were linked to a finished job no longer stops with a database message — it deletes, and the finished job keeps its record. After you restore (or archive) a form, checklist or guide, switching between Active and Archived now shows it in the right place straight away, without a refresh.

Hosts: a claim request now reads just “Approve”, with who asked underneath, and Decline is a proper button beside it. A same-day turnover reads “Turnover” with “Same-day arrival” under it, so each job stays on two lines. Tab rows no longer carry icons.

Hosts: on Hiring, the offers card on the right now lines up with the first job on the left. Find a Pro’s service filter uses the same grey bar and black pills as the rest of the app — you can still pick more than one service.

Pros: Settings → Pro profile → Cancellation policy lets you choose what a host pays when they cancel your booked job late — the CheckedOut standard, a share of the job (25% to 100%), a fixed amount (never more than the job pays) or no fee — and how close to the start it counts, from 2 to 72 hours. Switch on “Also when the host moves my booked job” to be paid when a host moves it inside that window too; the job stays yours if you confirm the new time. Hosts: each pro’s policy now shows on their Find a Pro card, their public page, the assign list and offers and quotes, and cancel, remove and move confirmations say what it costs under that pro’s policy before you tap.

Pros: when Available now is on, you’ll get a notice about 30 minutes before it ends — still free? Keep yourself available, or say when you can be on site — and another when it has ended, so you’re never off the list without knowing. The top of your dashboard now counts down the time left, with +1 h and +2 h to keep going (up to 8 hours from now) and Turn off. Tapping either notice opens it there; off, it asks when you can be on site. They come to your phone under Reminders, not by email.

Every row of tabs and filters across the app — Find jobs, Messages, Schedule, Approvals, Hiring, People, Pay, Time Clock and more — now moves the black highlight smoothly to the one you pick instead of jumping. Where they go and what they show haven’t changed.

Hosts: the offer updates that used to sit in a line above your dashboard are now rows in Needs you, so nothing is said twice — an update about a job a row already shows doesn’t add another. Open takes you to it, and ✕ clears it from the bell too. Each row also shows who or where it’s about: the cleaner’s photo when they asked for a job, countered, haven’t clocked in or sent work for review, the pro who answered your quote, and the listing’s picture for reservation changes, jobs with no cleaner and calendars to connect.

Hosts: when a cleaner clocks out but never presses Finish & send, the job page now says who worked it, when they clocked in and out and for how long, and gives you Approve without waiting. It approves the job the same way a review does — your card is charged for a pro paid per job, team time counts on the timesheet — and tells you what gets skipped, like an unfinished checklist or missing photos. If you run lots of jobs a day, Settings → Workspace → Approvals can approve submitted work automatically after 24, 48 or 72 hours, with a reminder a day before. Work from pros you hire per job still approves itself within 72 hours, as before.

Hosts: when an unfinished job stops you deleting a listing, the dialog now lists each one — what it is, when, who’s on it and where it stands — with Open job and the step that clears it: Stop & cancel, Withdraw send-back, Review or Pay. Stop & cancel tells you what it costs first: hours your team worked stay on their timesheet, and a pro paid per job who already started is paid under the cancellation policy. Whenever a job is cancelled, the person on it and the rest of your managers now get a notice too.

Cleaners: offers waiting on you and jobs open to claim are easier to read. Pass is now a proper button beside Claim it. When a job comes with its own price or a special hourly rate, it shows as a gold badge — “Per job” or “Special rate” — so it stands out; jobs paid at your usual team rate no longer say “Team pay” on the offer. After you claim, you’ll still see when the host needs to confirm it.

Wherever a few people show up side by side — a crew on a job, who you offered a job to, the pros you picked to compare — point at a face (or tap it on a phone) and it lifts to the front with the person’s name above it. Extra people fold into one “+N” circle.

Hosts: every guide in a guide folder now has a ⋮ menu at the end of its row. Archive takes a guide off your jobs and listings until you restore it; Delete removes it for good, after you confirm. Active, Archived and All above the list show the guides in use, the ones you’ve put away, or everything.

Hosts: under Checklists & forms, the Forms and Checklists lists now show only what’s in use, with Active, Archived and All above each. Checklists can be archived too: an archived checklist isn’t given to new jobs (a listing that used it gets your default instead), and jobs already made keep their copy. In the Archived view you can restore either one, or delete it for good — a form that has answers stays archived, so those answers keep their questions on each job.

Hosts: your Schedule now opens with “Needs your answer” — claim requests to approve, counter offers, and stays a guest cancelled or moved — whatever their date, so you no longer page through to find them. Approve, Keep the clean or Update the clean right on the row. On a job page, assigning someone to an open spot now sends them an offer first; use Book now when you’ve already agreed.

Hosts: when you pick someone for a job that’s open to a group, they now get an offer for the spot and are booked once they say yes — nobody lands on a job without agreeing. Their picture shows with an orange ring while you wait, and turns green when they accept.

Hosts: swapping or assigning someone no longer shows a vague error — if a change can’t be made, it says why and that nothing changed, and a change that did go through now always says so. On the calendar, the person on a job now says how they got it: claimed it, accepted your offer, took the spot, or added by you without being asked. Giving someone’s spot away now asks the new person first by default (Book now is still one tap away). The Jobs list in a chat shows each listing’s picture.

Hosts: a job that needs a cleaner just says so — no “Nobody assigned” or “Nobody on it yet” underneath — and today’s times no longer add “now”. The length of the clean is gone from the job column. A job open to a group to claim now has Assign too: pick someone to offer them the open spot.

Hosts: every job on your Schedule now has a Next step column with the one thing to do — Move to new date for a missed clean, Still need it? when a guest cancels, Approve a claim, Accept a counter, Review & pay, or Assign. A missed clean moves right from the row: pick the new date and Save. The status reads plainly, with no stacked yellow tags, and your dashboard’s Needs you rows use the same buttons.

The app now uses a lighter, more neutral background, and anything that needs you shows in a soft orange instead of yellow. In chat, your messages are dark and theirs light, and price offers read like neat cards. To send a price, tap Offer a price at the top of the chat (in the ⋯ menu on a phone). There’s one chat per person and one per group, and the top right now lists every open job and offer in that chat — a dot means one is waiting on you. Group chats also get a quiet evening line with tomorrow’s cleanings and which ones aren’t confirmed yet.

Cleaners: every unfinished job from an earlier day now reads “Overdue”. A job nobody started whose day has passed is marked “Missed” and can’t be clocked into — your host moves it to a new date. Job rows show a price only when the job sets it for everyone; otherwise they read “Team pay”, since each person’s rate is their own. Hosts: a missed job leads its page with “Move to a new date”, and the Schedule and your dashboard point you to it.

Hosts: the Schedule no longer shows the “need a cleaner” and “still open from earlier” counts under the List and Calendar buttons. Every job still shows its own status, and unfinished work from before today stays grouped at the end of the list.

Hosts: a pro you found on CheckedOut who later joined your team is paid per job through the app, so their finished work now shows under Vendors in Approvals, not Team. Cleaners: if you joined a team from the CheckedOut marketplace, “Give away my spot” no longer shows on your booked jobs — you agreed a price for the job, so message the host if you can’t make it.

Cleaners: job offers on your Schedule now show what you’d earn, with Accept, Counter and Decline — the same as your dashboard — and you can counter swap offers too. You get two counters per offer; after that it’s accept or pass. Offers sent from a host’s calendar now say the price in the notification. If you joined a host’s team from the CheckedOut marketplace, your job page now shows what you earn per job instead of “paid on your timesheet”. Hosts: after letting a group claim a job from the Assign list, you’re asked if more jobs at that listing should go to the same group.

Hosts: you no longer need a quote before offering a priced job to a pro you found on CheckedOut. They show as “Marketplace · offer at $145” in the Assign list, and they always get an offer to accept — never booked without their yes. Cleaners: an offer now shows exactly what you’d earn, with Accept, Counter and Decline. Counter with your price and a short note; the host sees “Priya asks $160” and can accept it (the job’s price changes and you’re booked) or keep their price, and the offer stays open for you either way.

Hosts: the Assign list now says Available instead of Free, and it means it — people already booked at that time, off that day, outside their usual hours or not taking jobs say so and sit lower. On your Schedule the person on a job has an amber outline until they confirm and a green one once they have. Pros you found on CheckedOut show a small Marketplace mark with their agreed price; if you haven’t agreed one yet, Ask for a quote opens right there. You can also let a group claim a job from the same list and choose how many cleaners it needs. A turnover priced only by its listing’s Pay per clean can now be offered to a marketplace pro without setting the price again. “Switch vendor” is now just “Switch”.

Hosts: Listings has a search bar — type an address, city or name and the list narrows as you type. “Who gets new jobs” now lives in one place: the column on each listing, with a filter to group your list by it (change it on the listing). Rate only shows on jobs you can actually review — work by a pro you found on CheckedOut, paid through the app. Your own team’s jobs no longer offer it.

Hosts: every issue a cleaner reports now shows the guest who stayed — their name, the stay dates, the booking channel and the reservation number (Airbnb’s HM code comes in by itself when your calendar sends it; if not, type it in once). The issue also shows when the next guest arrives and the free time until then, with Book a repair — today or the first free day — for your own team or a pro. A new Claim report puts it all on one page and in a PDF: the guest and stay, what was reported with photos, the cleaner’s report, the after photos from this clean and the photos from the clean before this guest arrived, plus a timeline.

Hosts: connect your Google account from an issue to see Airbnb’s emails about that reservation without leaving CheckedOut. We only read emails that mention the reservation number (or the guest, when there’s no number yet). Reply from there with a ready-made template and one tap to attach the claim report, the damage photos and the before and after photos. Disconnect any time; your sign-in is stored encrypted.

Cleaners: no signal in the basement or out of town? Clock in and Clock out still work. The punch is saved on your phone with the exact time you tapped and sends itself as soon as you’re back online — a small note shows anything still waiting. Hosts see “Saved offline” beside those times on timesheets and Time Clock, and the time shown is when the cleaner actually tapped.

In the CheckedOut app for iPhone and Android, you can now sign in with Face ID, Touch ID or your fingerprint instead of typing your password. After you sign in once, the app asks if you’d like to turn it on. Changing your password turns it off everywhere, and you can turn it off for any phone in Settings → Security.

Cleaners: if a host is harassing you or you don’t want to hear from them again, open your chat with them and tap Block (the circle beside Report). They can’t message you, offer you jobs, send you quote requests or invite you again, you leave their team, and they aren’t told you blocked them. You can unblock them any time in Settings → Security. On the job page, a changed reservation now shows its new dates once instead of twice.

The job page now reads in order. Under the address you get one short line — when, who, the pay and the next check-in — and a slim progress bar from Posted to Approved. The work is numbered: 1 Arrival walkthrough, 2 Checklist, 3 Photos, 4 Before you send, each with a green Done or an amber To do, and the guides for the place right after. The host’s special note, the notes for every clean and the job’s notes thread are one Notes card beside the work. Cleaners: Finish & send now shows exactly what’s left, each with a tap to jump to it, and when everything’s in it asks once and sends. Hosts: in a form’s Settings, switch off Required before Finish & send to make a sign-off form optional — it shows as Optional and never holds up the send. Same-day turnovers now read “Same-day arrival”.

Tap any clean on your Schedule’s calendar — one that needs a cleaner, one open to your team, one offered or one already booked — and the same person picker as Assign opens right there, with the address, time and listing photo on top and Open job, Message and Remove underneath. Booked cleans let you hand the spot to someone else, now or after they say yes. Listings without a photo of their own show a small house or apartment picture instead of a stock photo, list rows and phone cards show the listing’s picture, and a clean that needs a cleaner no longer says it twice. On your dashboard, tapping a clean in Today that nobody is on opens Assign a cleaner right there. When a guest’s dates change, the card now shows the old and new times in full — Update the clean to keep the new time, or Decline to keep the original one (whoever has it is told). Cleaners: your Schedule shows only your own jobs; switch on Show team shifts to see your teammates’ too.

When your team claims a job, it now waits for your OK instead of booking straight away. Each request shows under Needs you on your dashboard and on your Schedule as Requested by and the name, with Approve and Decline right there. If you’d rather the first person to claim gets it, pick Auto under Who books it on the listing or on the job. Cleaners: after Claim it, the job reads Requested · waiting for the host (Withdraw if plans change), and you get a notification when the host books you or picks someone else. Quote requests on your dashboard now use the same light buttons as job offers, the Schedule’s summary fits on one line on a phone, and Time Clock’s day view skips accidental taps under a minute.

Keep the clean, Assign, Approve and the other action buttons now do their job right where you are: a quick spinner, a green check, and the page updates in place — no reload, no losing your spot.

On your Schedule’s calendar, tap a clean that needs a cleaner and pick someone — you stay on the calendar, right where you were, and the clean shows their photo straight away. Tap a clean that already has someone for a quick look with Open job, Switch and Remove. The Schedule’s top is shorter too: List or Calendar, Upcoming or Past, and one Filters button. Upcoming now starts with today, soonest first, and unfinished work from earlier days sits in its own “Still open from earlier” group at the end. On a phone, New shift’s Create shift bar now stays put just above the tabs, and listings show by address.

Open to claim on your Schedule and Waiting on you on your dashboard are calmer: a light green Claim it, a quiet Pass, and only the time, address, photo and pay. Claiming no longer reloads the page — the card turns into Claimed with your photo, or Requested · waiting for the host when the host approves each claim (you can Withdraw while you wait). Jobs someone else already took no longer show. If you already have a job that day, you’re asked first, and Claim anyway goes ahead.

Clocking in and out on the same job several times in a day now shows as one line on your timesheet: when you started, when you finished, and the total of all your time on it. Accidental taps under a minute no longer show or count. Clock in and Clock out now happen right where you are, without reloading the page, and every Clock in on Today and your Schedule shows the place first. While you’re working, the job’s row reads Clocked in with your time running.

On a phone, More at the bottom now slides out the same side menu you see on a computer. Help & support, What’s new and Sign out sit under More; Settings stays where it is.

Clock in is now green with the address on hover, and Clock out is its light-green mirror that shows when you clocked in. No more big black buttons.

Tapping Clock in on Today or on a job’s page now opens a quick look at the property first: its photos, address, bedrooms and bathrooms, whether guests arrive the same day, how many times you’ve cleaned it, and the host’s notes. Tap Clock in & start to begin and go straight to your checklist and arrival forms, or Cancel if you’re not there yet.

The big Clock in on Today has a fresh look. Point at it on a computer to see the address and start time; on a phone they sit right under Clock in.

On a wide screen, the pro Today page now spreads out: your jobs on the left, alerts and what’s new on the right, instead of one narrow column.

After you open a job to a group, you now see every open job at that listing and tick the ones that should go to the group too (or Select all). One switch sends every new job there to the group from now on. To check or change it later, open Listings → Who gets new jobs: every listing, where its new jobs go, and a Change button on each.

Turn them on in Settings → Notifications to know the second a pro confirms, work is sent for review, or a job needs you. Pick which kinds reach your phone or computer.

On Hiring, every job (postings, quotes, team offers and open checkouts) now reads by its listing’s name, with the job type in the small tag above it and the address underneath. Booked and Past sit at the top beside the filters, and closing a posting is the trash can at the top right of the job (it asks before it closes).

Hiring is now one list of every job you’re finding someone for: what needs you on top, what you’re waiting on below, with Booked and Past a click away. Filter by how you’re hiring (posted, asked pros, or your team), and use Find someone to pick the right way to start. Offers to your team and checkouts with nobody booked now sit in the same list.

When you request a quote, each listing now shows its street address first, with the listing name in grey underneath, so it’s easy to find the right place.

On Hiring, every job (a posting or one you asked pros to price) now shows each pro on their own card: rating, reviews, jobs done and area, with their price (or yours) on the right. Hire, Counter, Message and Decline sit together, and older asks to the same pro fold under Earlier on this job.

On the Schedule, + Assign and Switch now let you tick more than one person, then press Send. Everyone you picked gets the offer, and the first to accept gets the job. Switch still withdraws the offers already out.

On Find a Pro, pressing Done comparing now unselects every pro you picked, so the next comparison starts fresh.

The ⋮ menu on Schedule rows (and other lists) no longer runs off the bottom of the window. It opens toward the side with more room and scrolls inside itself, so Move, Replace and Delete are always reachable.

Hosts can delete a clean that hasn’t started: Delete clean is in the ⋮ menu on each Schedule row, on the phone’s schedule cards and on the job page. It asks first — where, when and who will be told — and nothing changes until you press Delete clean. Whoever was booked or offered it is told, a late cancellation still pays the pro, and your calendar sync won’t add it back.

The Settings menu now reads like the main menu: Profile and Notifications on top, then Pro, Workspace, Money and Account, with Help & support at the bottom — so the page you want is quicker to find. On a phone, the Settings pages now sit in the menu (☰) under Settings.

Delete my account in Settings → Security now opens a confirmation that lists what goes and what stays, and names any workspace that closes with it. Nothing happens until you enter your password, type DELETE and press Delete my account — or press Keep my account to back out.

On Find a Pro, tap Compare several, pick two or more pros and press Compare: their rating, rate, availability, hours, response time, jobs done, checks and services line up in columns, with the strongest in each row marked in green. Remove anyone with the ✕, message or ask one for a quote, or send one quote request to everyone still in the comparison.

If someone in a chat harasses you, sends spam or asks to be paid outside CheckedOut, tap the flag at the top of the chat, pick what’s wrong and send. The CheckedOut team reads every report with the chat’s recent messages, and the other person isn’t told. Hosts can still block a pro from People.

You can now verify your phone number in Settings → Profile: tap Verify and type the 6-digit code we text you. Then turn on two-step sign-in in Settings → Security, and after your password we’ll text you a code, so nobody gets in with your password alone. Tick "Remember this device" to skip the code on your own phone or computer for 30 days. Owners and managers of a workspace with a saved card, and CheckedOut staff, now always sign in this way — you’ll be asked to verify your phone the next time you sign in. Internet (VoIP) numbers can’t receive our codes, so use your mobile number.

Pros can now turn on push notifications: new job offers, open spots, changes to your jobs, reminders and payments arrive on your phone or computer right away, and a tap opens the job. Turn it on from the line on your dashboard or in Settings → Notifications, where you choose which kinds you want. On iPhone, add CheckedOut to your Home Screen first (Share → Add to Home Screen).

Help & support is now in the menu: the help center, a Contact support link (we reply within 1 business day), and a "Need help" option in the feedback box — our replies come back by email and show in Help & support. In Settings → Notifications you choose, per kind of update, whether to get emails instantly, in one morning digest, or not at all. Pros get a yearly earnings summary, a CSV and a printable statement under Pay; hosts can export a year of charges from Invoices. You can now change your email, hand a workspace to another manager, leave a workspace, close one, and download your data.

Photos and files are checked by what they really contain, and only real images (and documents where allowed) are accepted. Changing or resetting your password now signs you out on every other device. Our privacy policy now spells out exactly what we collect — including ID checks, access codes and security logs — and how long we keep it.

Archive, delete or add a listing in the middle of your billing month and you pay only for the time it was active: the difference shows as its own line on your next Pro receipt, or comes back to your card. Before you archive or add, CheckedOut tells you how much comes off or goes on your bill. Stopping Pro now ends it right away and refunds the unused part. Deleting a listing is now permanent — its upcoming jobs, calendar links, codes and notes go with it, your guides stay (the listing is just removed from them), and past receipts are kept for your tax records.

CheckedOut’s fees already include sales tax — what you pay hasn’t changed. Receipts, pay statements and credit notes now show how much of each fee is GST/HST (or QST in Quebec) for your province, with our tax number. Set your province in Settings → Taxes so it’s always right.

Every workspace can now try Pro free for 30 days, with all the listings you have. Add a card to start (Settings → Plan). After the free month, billing follows your listings: up to 3 stays free, and from 4 Pro is billed monthly per listing on the number active at the start of each month. We remind you 7 days and 1 day before the free month ends with exactly what you’ll pay, and you can stop Pro any time from Settings → Plan. Workspaces already on Pro have their free month running now — add a card before it ends to keep Pro.

Refunds now go back to the card with a credit note for both sides, and when a card asks you to confirm a payment you get a page to finish it. A job can’t be approved until the pro has finished setting up payouts, so nobody waits on money that can’t move. Pros who add sales tax now need a tax number on file, and receipts show the rate that was actually charged. Sign-ins lock for 15 minutes after five wrong passwords, and every email has a one-click unsubscribe.

The pay you set in Quick start now reaches every clean at that listing, and your own cleaner earns it on their timesheet — no more jobs with no price. If a cleaner has no pay set, the job tells you before you approve. Invites say honestly whether the email went out, with a link you can copy, and offers wait for your cleaner to sign up. Your own cleaners get a simpler home screen without marketplace steps, past job postings no longer show in Find jobs, and new accounts confirm their email address.

You can move a booked job at any time without a charge. If the job was already within 24 hours of its start, the late-cancellation rule stays with that booking: cancelling the pro later still pays them half, and if they can’t make the new time they’re paid half too. If they take the new time, nobody pays anything. The Move screen tells you this before you confirm, and a pro who can’t make a last-minute new time is never marked down for it.

Each listing now has “Notes for every clean” and a recommended number of cleaners for bigger homes, and each job can carry its own special note. Pros see them before they accept. Access & codes (door, lockbox, alarm, Wi-Fi, parking) are stored encrypted and shown only to the booked cleaner, from 24 hours before the job until it’s submitted. Restock answers on your inventory form (“running low”, “out”) now open an item on Issues and your dashboard so nothing runs out unnoticed.

If you cancel a job with a booked pro you hired through CheckedOut within 24 hours of the start (or remove them in that time), they’re paid half the job, charged to your saved card with the usual service fee. Before you confirm, CheckedOut shows exactly what it costs, and both of you get a receipt. Team members paid on Time Clock aren’t affected, and nothing is charged when the pro cancels.

CheckedOut now tells you when something needs you, instead of waiting for you to look: an offer nobody took, a job with no cleaner a day out (two days for same-day turnovers), a turnover that just got tighter, a booked cleaner who hasn’t clocked in 20 minutes after the start, and team work that has waited a day for your review. Each one comes once, in your notifications and on your dashboard. Cleaners get a reminder the evening before and an hour before each job.

Airbnb and Vrbo calendar links only send dates, so cleans assumed a 10 AM checkout. Each listing now has its own checkout and check-in time (Listings → a listing → Money & timing), and changing it moves upcoming cleans with it. A stay moved to another of your listings moves its clean too and asks you to confirm. If a calendar link stops working for two hours, you’re told once and it shows on your dashboard. The same stay coming from two places, like Hostaway and an Airbnb link, no longer makes two cleans, and new listings take their time zone from their address.

A calendar check could make a second clean for a stay whose clean you had already approved, or bring back a clean you cancelled, and offer it to your cleaners again. Each stay now gets one clean: a finished or cancelled one stays that way, and only a stay the guest cancelled and then rebooked gets its clean back. Archived listings no longer get new cleans from their calendars.

When CheckedOut gets better, your dashboard now tells you the next time you open the app: the latest few updates in one small card, with a link to the rest. Tap Got it and it stays out of the way until the next one.

Not every job needs the cleaning checklist or the property’s forms — a drywall repair, say. When you post a job or create a shift, “Attached to this job” now has a switch each for the checklist, forms and guides, and repair, inspection and other non-cleaning jobs start with the checklist and forms off. You can still change them on the job page until work starts. Cleaning jobs keep everything on, and a pro you hire for one now gets the listing’s checklist.

On a job’s Before & after photos, tap Select to pick photos one by one, or Select all and Deselect all per side. One Download button saves them as PNGs (several come as one zip), each with the same card you see in the viewer burned into the corner: who took it, the address, the exact time and, once you approved the work, CheckedOut Approved. Your stored originals stay untouched.

When a stay on a connected calendar is cancelled, the clean stays booked and you’re asked: do you still need the place cleaned? Keep it or cancel it in one tap. When the dates move, the clean follows and the job shows Reservation updated with “we moved the clean from … to … — is this right?”, so you can confirm or change it. Both show at the top of your dashboard, on the Schedule and on the job, and the booked cleaner hears about a cancelled stay.

Connected calendars are now checked every couple of minutes, and again whenever you open your dashboard or Schedule. Hostaway accounts connected with an API key go further: CheckedOut sets up instant updates on its own, so a new, changed or cancelled booking arrives within seconds. There’s nothing to set up — Settings → Integrations shows “Instant updates: on” when it’s working.

A pro’s Today no longer lists the same job twice, and “Free today” on Find a Pro now leaves out the hours they’re already booked. A quote notice shows once instead of repeating. Team members paid through Time Clock no longer show a per-job price you could edit by mistake. My timesheet shows your scheduled shifts, team weeks start on Sunday, long lists of people and groups get a search box, and success notes clear themselves after you read them.

A page left open while CheckedOut updated could show a blank screen on the next click (often Sign in) until you refreshed. It now reloads itself onto the new version. ID-check results also show whether you’re in host or pro mode.

The call button in a chat, the email and phone under a name on People, and a pro’s guides, instructions and checklist now follow the same rule as messages: contact details show once you and a pro you found on CheckedOut have finished a job together. Group chats with such a pro in them work the same way, and file names are covered too. A pro’s proposed amount follows the same price rules as a price change.

Phone numbers, emails, links and messaging-app handles in chat, job notes, quote requests and applications now stay hidden until you and the pro have finished a job booked through CheckedOut. That includes numbers that are spelled out, spaced out or mixed with symbols. Your own team members who didn’t come through CheckedOut aren’t affected, and group chats aren’t either. Pro profiles and job postings can’t include contact details at all.

Asking a pro you found on CheckedOut for a quote or booking them now needs a verified ID, the same as posting a job. Prices you set for marketplace work can’t go far below what that kind of job goes for on CheckedOut. Workspaces on the Free plan pay their team through CheckedOut; paying your own team outside the app is part of Pro. A closed account’s ID and phone number can’t be used to open a new one.

Everyone who posts a job on CheckedOut now verifies their government ID first, so pros know a real person is behind every job. Hosts can do it in Settings → Verification, the same check pros already do. It takes a few minutes, and the ID photos are deleted as soon as it’s checked. Each person has one CheckedOut account: an ID or a phone number that’s already on another account can’t be used again.

A pro you found on CheckedOut is paid per job through the app for their first 12 months with you. You can now end that early on your own: People → the ⋮ beside them → Move to your own pay charges the one-time conversion fee to your saved card, and from then on they’re paid like the rest of your team. Before, this needed an email to support.

Phone numbers, emails, links and messaging-app handles are now hidden in quote request notes, a pro’s reply and posting applications as well as in chat, until the pro is on your team, and spelled-out numbers and addresses like “name at gmail dot com” are hidden too.

A pro found on CheckedOut is paid per job by card through the app, so a job given to one now needs a price, one cleaner and a card on file: no hourly pay, no price-less jobs and no crews. A big cut to a price the pro already agreed to needs a new offer. The 12 months of per-job payments now follows the host and pro who met here, however the host later adds them, and ends on its own after 12 months.

Settings → Payments now spells out what pros get from work paid through CheckedOut: reviews and a rating, being paid on time, a receipt for every job, and the checklist, forms and guides that come with each job.

Submitted work that a host hasn’t reviewed within 72 hours is now approved for them and charged to their card, and they get a reminder a day before. Hosts can still send work back for a redo until then. Reviews are for marketplace pros: team members aren’t reviewed, and a pro who goes off the marketplace has their rating hidden until support lets them back. If a marketplace job is still unpaid after 14 days we ask the pro whether they were paid outside CheckedOut. A host who owes a pro for three finished jobs can’t book that pro again until they’re settled, and that pro can still work for everyone else.

A pro who sells their services on CheckedOut is paid through CheckedOut. If a pro chooses to be paid outside it by a team, they leave the marketplace: no Find a Pro listing, no Find jobs, no new quote requests or marketplace hires. Their team’s work carries on, and they can ask support to come back from Settings → Payments, where support says yes or no. Pros joining a team now choose how they’re paid on the join page, with this spelled out beside the choice.

After you add a card, “Card saved” now appears only once Stripe has confirmed it, instead of the moment you come back to the page. Pros connecting payouts are now asked whether their bank is in Canada or the United States, so the right kind of Stripe account is made the first time.

The homepage, pricing, help, terms and pro profiles now read every fee and plan number from the same place as your bills, so they always match. The homepage plan comparison now says Free up to 3 properties, then $8 USD per property, and pro profiles no longer mention tips. The changelog page reads properly again, and signing up keeps what you typed if something needs fixing.

A pay period can be approved once it’s over, and never over days another approved period already covers, so nobody is paid twice for the same work. Jobs already paid by card no longer count again on a timesheet, and a team member’s jobs read the same amount everywhere: the claim board, the Schedule, the job page and their Pay.

Checklist items line up properly again, buttons use the app’s font, the Assign list has a search box and opens free people first, the map no longer covers Manage clock, the phone calendar opens on today, and the Listings “Who gets it” chip matches what the listing actually does. A job link that isn’t yours any more now says so instead of dropping you on the dashboard, and offer alerts clear once you take the job.

New guide folder now asks for a name first, so a stray click never leaves an “Untitled” folder behind. The guide editor’s toolbar uses clean icons and talks about guides, not files.

Time Clock → Timesheets → Pay schedule sets how pay periods run — weekly from any day, every 2 weeks, twice a month, monthly from any date (like the 25th), or every few days — and your payday, a set number of days after each period ends. Payday shows on timesheets and pay invoices.

Every dropdown now matches the rest of CheckedOut: rounded, with a soft open animation and the picked option ticked.

Each team member chooses how you pay them: outside the app (e-transfer or payroll — no CheckedOut fee) or through CheckedOut. When you approve a timesheet, an invoice for the pay period is made automatically from their hours and job pay; mark it paid, or pay it in one tap if they’re paid through CheckedOut. Anyone can propose a different amount — a team member when they submit their timesheet, a pro on a job — and you pick which one when you approve.

Every CheckedOut email now looks like our website — a clay picture up top, a clear title and one big button. When a pro gets a job, the email celebrates it and walks them through the whole job, from checking the guide to getting paid.

Pro cards are simpler: no coloured banner (each pro’s colour now rings their photo), four to a row, and every card shows the same things in the same place — rating, when they’re free, response time, offers accepted, jobs done, specialties, rate and hours.

Pros’ Payments now list what they actually received, and their receipts say the service fee was paid by the host — never taken from their payout. A host’s “amount owed” now includes the fee and tax the card will be charged.

Approvals now has All, Team and Vendors, so work from your own staff sits apart from pros you hired. Changed your mind after sending work back? Withdraw request puts it back in To review, and they’re told nothing more is needed.

Guides opens your guide folder straight away. Who can see it is now just your groups plus anyone else you search for by name — nothing picked means your whole team.

When you open a job to your team, you choose who books it: Auto (the first to accept gets it) or You approve. With You approve, a cleaner taps Ask for it, you get a notification, and the job page lists everyone waiting with Approve and Decline. Set it on the job’s Crew card or for a whole listing under Who gets new jobs here.

When a listing has no guide, Attach a guide on the job page now lets you pick one you’ve already written, or name a new one and start writing — no trip to the listing. The Guides page shows only active folders, with archived ones a click away, and an archived folder can now be deleted.

The top of a job page no longer repeats “Needs a cleaner”, and long listing names fit on one line, in the Assign a cleaner window too. A posting’s New and Confirmed tabs are even, posting a job reads shorter, and Who fills it on a form opens its group list again.

Picking someone with + Assign now offers the job right where you are: no page reload, no jump back to the top, and the row says who it's waiting on, like "Waiting on Rosa · 12h left". The list of people shows your whole team in one scrolling list you can search, with who's free at that time first, and on a phone it slides up from the bottom. Phones get Assign and Switch on every job too. Job statuses are simpler to read everywhere: a small mark, the status in plain words and the detail underneath. And Earlier is now called Past.

New to CheckedOut? Quick start sets you up in about two minutes: add your rental and its calendar, choose who cleans it (your own cleaner, your team, or a pro from CheckedOut), set what you pay per clean, and you’re done — your next checkout is covered. It’s on your dashboard until your first listing is in.

Cleaners now have one Pay page: this week’s earnings, jobs done and hours on top, then your timesheet, your payments and the team schedule as tabs. On the host side, a listing’s cleaning amount is called “Pay per clean” everywhere.

The sidebar is now grouped — Work, Properties, Team and Money for hosts; Work and Pay for cleaners — so everything is easier to find, and every section is always there. Users is now called People, and Forms & Checklists is Checklists & forms.

Cleaners open the app to one big Clock in for today’s job. Once on the clock it turns into a running timer with a big Clock out, and quick tiles jump straight to the job’s checklist, photos, forms and guides.

On a phone the job page keeps one button pinned at the bottom: Clock in, then a count of what’s left, then Finish & send. Photos are one Add photos button, and notes fold away until you need them.

Each listing now has one numbered card: who gets new jobs first (a group or your preferred pros), what happens if nobody takes them, and optional auto-hire. You can now choose to have an untaken job posted to the marketplace 24 hours before the clean — only if you pick it. “Who can see this listing” says plainly who that is, and the listing’s calendar is one section with Connect, Replace and Disconnect.

Automatic updates in a chat (bookings, reschedules, offers) fold into one line you can open, and the Messages badge only counts real messages.

When Airbnb or another booking site drops a cancelled stay from its calendar, CheckedOut now cancels that stay’s cleaning and tells whoever was booked. If a calendar ever comes back empty, nothing is cancelled and you get a heads-up to check the link. And offering a job from a Schedule row now notifies the cleaner right away.

A new “Get found” card walks new pros through four steps and lists them in Find a Pro once their skills and area are set. Availability is now Available now plus your usual hours (Weekdays, Weekends, Every day or Custom), with the rest under More options. Offers read “Job offer — Take it / Pass”, and you can give away a booked spot to your team. Reviews Sent is now My finished jobs, Receipts is Payments, and a job from yesterday says it’s overdue.

Users is now People, Groups and Removed. Admins, your team and pros you’ve hired once sit in one list with a filter, and one Invite button sends a link or an email. A person’s access is a simple role choice plus “Limit to listings”, with the detailed switches under More options. Owners who also take jobs no longer see pro settings or pro notifications while in host mode.

Every job now reads one of six states: Needs a cleaner, Booked, In progress, To review, Done or Problem. The Schedule opens on what’s coming up, with earlier jobs one tap away.

Hiring a pro is now one “Hire $X” button with a confirm step showing exactly what you’ll pay, and a box to also invite them to your team. Jobs done by your team show team pay only, with no fees or card lines; pros you hire on CheckedOut keep the full payment breakdown. The Schedule no longer shows what each clean costs, and each fact on a job page appears once.

New workspaces start with a Standard turnover checklist. Checklists saved for “All listings” now really apply to every listing. Guesty, Hospitable, OwnerRez, Lodgify, Hostfully and Smoobu connect by calendar link, calendar errors say how to fix them, sections you haven’t used yet tuck under More in the sidebar, and common time zones come first.

Time Clock has back and forward arrows beside the date, so you can look at any day. It only expects someone once they’ve accepted the job — a job still open to a group no longer shows the whole group as “not clocked in”. On the Schedule each job reads as one plain type (Turnover cleaning, Mid-stay cleaning, Deep cleaning), the address leads with the listing name small underneath, and a job open to a group shows no name until someone takes it.

The dashboard now tells apart jobs that started with nobody assigned from ones where the cleaner never confirmed, and each opens the schedule showing just those jobs. The schedule reads “Nobody assigned” or “Not confirmed” instead of Pending or Expired. On Hiring, each pro shows once per job, separate bookings get their own rows, and prices read in your workspace currency.

Assign a cleaner now starts with three choices: Offer to one person, Let my team grab it, or Find a pro. Your team grabs jobs through a group, and each group shows who’s in it. After you open a job to a group, we ask whether to send every new job at that listing to the same group — say yes and new cleaning shifts there go out to that group on their own, with the number of cleaners you picked, and you can open the upcoming jobs nobody has yet in the same tap. New shift and the listing’s “How jobs here get filled” start from that saved group. Listings set to “Everyone on my team” keep working until you pick a group.

On My Timesheet, send the period in when your hours are right — it reads Open, Submitted or Approved. Once a manager approves a period it’s locked: no clocking in or out, notes or fixes in it until they reopen it, and you’re told when they do. Managers can approve without waiting for a submission.

The jobs you posted and the ones you asked pros to price now sit in one list on Hiring. Pick one to see every pro’s answer — hire at their price, counter, decline or message; when a pro agreed to your price it reads “Rosa agreed — Book Rosa”. Auto-accept moved to the listing: choose who’s hired the moment they offer (Listings → a listing → Auto-accept), and every job you post there uses it.

Tap Quick job in a group chat to send one of the group’s jobs for today or tomorrow, with who’s cleaning it. Anyone in the group opens the card straight to the job page to clock in, tick the checklist, fill forms and read the guides. Send checklist opens the checklist directly.

Needs-you items on the dashboard have their own pictures, today’s jobs show the listing’s photo, and “No pro booked yet” stands out in amber. Every group chat and group now shows its members’ faces together in one circle.

Prices now show in the currency set in Settings → Taxes & currency — the same one your card is charged in and invoices are issued in. If you’re in the US, set it to USD there; a pro priced in the other currency shows converted.

If you run a workspace and also work as a pro, Find Jobs, Schedule and Receipts now show your pro side while you’re in pro mode, instead of the host pages. Find Jobs leaves out your own workspace’s jobs.

Your dashboard is now three blocks: what needs you, Guest-ready, and today’s jobs. A job page shows each fact once, and a job with nobody booked leads with one “Needs a cleaner” card. The listing editor has one Save and asks who sees it with two plain choices. Calendars and PMS connections live in Settings → Integrations, and your card in Settings → Payments. Knowledge Base is now Guides, the schedule calendar shows whole days, needs-you chips are amber, and What’s new loads 20 at a time.

Postings and Sent offers & requests are now one page, Hiring, in the sidebar. Tabs show whose move it is: Your move, Waiting, Booked and History, and a posting’s offers now come first. Posting a job takes four short steps with your listing already picked. Approvals, the job page and the invoice now show the same total, and pros see the same “You earn” on the job, the Schedule and the dashboard. In chat, “Send formal offer” is now “Offer a price”.

Block a pro from Users → Hired once or My Team (⋮ → Block). They stop seeing your postings and can’t be offered your jobs, asked for quotes or invited. Unblock any time under Users → Removed.

Roles & permissions now read None, View or Full per area, with Custom for single actions, and booking details live with the Assistant and Inspector roles. A group shows which time clocks it’s on and you can link them from the group, a person’s clocks show when they’re on one through a group, and Time Clock counts, lateness and the daily total read correctly. Owners and managers can approve and un-approve timesheets.

The pro dashboard is now Today, with Clock in, and Waiting on you, with job offers and quote requests answered right there — the same count shows on Schedule and the Dashboard tab. Find Jobs is a tab on phones, My Timesheet shows each shift as a card on a phone, and services have one name everywhere. For hosts, Postings is now Hiring and Knowledge Base is Guides.

On a booked job, tap Change beside a cleaner to replace them (book someone now, or ask first and they stay on until the new person says yes) or take them off; the job stays, and on a job open to claim the spot opens to the group again. Schedule has a new “New shift” for jobs your own team does — a group to claim, everyone, or one person — that never goes on the marketplace. Moving a crew job keeps everyone booked and tells them the new time. Cleaners who can’t make it tap “Can’t make it”: the team is asked to take the spot, or it comes back to you. Owners and managers in a claim group can take a spot right from the job page, and managers are told when someone needs a replacement, gives a spot back, or nobody is left to claim.

When you remove someone under Users, their upcoming jobs go back to needing someone and you get a notice listing them. They’re taken out of their groups, time clocks and group chats, their open offers and invite links stop working, and a running shift is clocked out and flagged. The Remove button tells you all this before you confirm, and removed people are listed under Users → Removed. Add by email now sends an invite people accept. Only the owner or a manager can delete a time clock or change the pay period.

Pros can now set the days and times they work, and their days off, in Settings → Availability. Hosts see it on every pro’s card — “Free today until 5 PM” or “Next free Tue 9 AM” — and on Find a Pro you can pick a day and time to see who’s free then. Cards have clear Message and Request quote buttons, and “Compare several” asks a few pros for a quote at once.

When an owner changes someone’s role or limits their access, it now applies at once instead of after they next sign in. Admins who also work as a pro keep the same limits while they’re in pro mode.

The fee calculator on the homepage and pricing page no longer has a CAD / USD switch. The fees are percentages, so they work out the same in either currency. The note under it now says it’s free for up to 3 properties instead of “no per-property pricing”.

The last card on the homepage now shows a tiny clay campsite in the mountains that moves: the fire flickers, clouds drift past the peak, the girl roasts her marshmallow and her two dogs chew and play. It stays still if your device asks for less motion.

The last card on the homepage now shows the whole little cottage, with a guest handing the keys to a cleaner at the door, and a new message: get your weekends back while trusted local pros get every stay guest-ready.

The CheckedOut and Turno comparison under the fee calculator now labels each column, so it’s clear the 97% is what pros keep on CheckedOut and the 95% is Turno’s. The little houses on the plan cards now sit inside each card on every screen size, clear of the border.

Settings → Security now has Delete account. Your name, email, phone, photo and password are erased and you’re signed out everywhere; jobs, invoices and messages other people need stay, shown as “Deleted user”. If you own a workspace that still has other people, or work is still booked, it tells you what to finish first.

On Users → My Team the account owner now has Remove on every row, Managers included (⋮ → Remove → Yes, remove). The person loses access to the workspace right away, even if they were signed in, and you can restore them from Archived. Other admins can still remove Assistants and vendors, but never the owner, a Manager or themselves.

Signing up as a host used to add an Admin item to your menu. That area is for the CheckedOut team, so it’s gone: you still own your workspace and run it from the host dashboard, Users and Settings.

Making a time clock now fits on one screen: the name and cities sit side by side, workers show as a grid of tiles you tick, and who approves the timesheets has its own card beside them.

If Stripe’s ID check can’t start, Settings → Verification now lets you send photos of your ID and a selfie instead, and the CheckedOut team reviews them within 48 hours. Before, you were stuck on an error.

Pros: when you switch on Available now, you now pick when you can be on site: within 1 hour, within 2 hours or later today. Hosts see exactly that on your card, like "Available now · within 1h", and Find a Pro lists the fastest promise first. It still switches itself off when the time you picked is up. Settings → Availability is now one card: Available now, taking new jobs, and how fast you usually get to a job when you’re not available now.

Every vendor under Users now has an Access button, like your admins. On it you can make a vendor a Manager or Assistant, or make an admin a vendor. Admins also get an "Also takes jobs" switch: turn it on and they can be offered, assigned and claim cleans, and switch to the pro view to work them. Admins who take jobs show a "Takes jobs" tag, and you set their pay under Our vendors.

Pro now costs $8 USD per property a month for your first 10 properties and $6 USD for each one after that, down from $12. Free still covers up to 3 properties. Job fees are now the same for every pro: hosts pay an 8% service & payment fee and pros keep 97% after a 3% card & payout fee, whether you found the pro on CheckedOut or brought them yourself. Jobs that were already charged keep the fee they were charged. On Pro you can still pay pros you brought yourself outside CheckedOut, fee-free.

Under Users, the CheckedOut fee on each vendor ("Your pro · 3.9% fee", "Found on CheckedOut · 8% + 3%") now shows only to the workspace owner. Everyone else still sees what each vendor is paid. The owner can let someone see fees with the new Fees switch in Users → Roles & permissions.

On a phone, the product tour now shows the whole app window instead of cutting it off, and the step tabs slide along so the next step is always in view. The integrations list now says what is true today: Guesty, Hospitable, OwnerRez, Lodgify, Hostfully and Smoobu connect through their calendar link. The pricing cards start on Free, and on a phone each card’s little house now sits inside its corner instead of under the card’s border.

Deleted a group on Users → Groups by mistake? The confirmation bar now has an Undo button. It brings the group back with its members, the time clocks and listings it was on, its guides and forms access, and its group chat. Undo works for 24 hours after the delete.

A few of the homepage pictures now gently loop: in the footer the street lamp flickers and the two mascots on the bench blink, the pros by the van chat while the string lights dim and brighten and the dog wags its tail, and the Hire pros and Run your team pictures come alive. If your device is set to reduce motion, they stay still.

In Assign a cleaner, the suggested option is now a soft green card instead of a black one, and the popup is wider so everything has more room. On Find a Pro, the Request quote buttons got the same soft green look.

Pros on a team now have a Team schedule tab beside My Timesheet. It shows a map of where everyone is today (clocked in, running late, not in yet or clocked out) and a calendar with one row per teammate and their shifts on each day. You see the people in your groups only, and only your own shifts open the job.

The row of booking channels under the homepage hero is now narrower and fades out gently at both ends, instead of running the full width of the screen.

In Time Clock, Manage clock now lists your groups under Groups & clock admins. Tick or untick a group and save, and everyone in it is on that clock — people added to the group later are on it too. You can also make a new group right there.

The workspace owner and every manager are now in each group's chat automatically, even when they aren't in the group themselves, so nothing said there is missed. They stay in when people join or leave the group, and a manager added later joins all the group chats too.

Each group under Users → Groups now comes with its own chat in Messages, named after the group. Everyone in the group is in it, people who join the group join the chat, and people who leave the group leave it. Renaming a group renames its chat. Your existing groups got their chats today.

On phones, Messages is now one clean list with a thin line between chats instead of stacked boxes, and a chat's label (Cleaner, Group …) always shows even when the name is long. Group chats are now labelled "Group" instead of "Team", so they're no longer confused with your team under Users. On Listings, a listing open to everyone on your team now reads "Everyone".

The menu on the left is a white panel again, and the page you're on is one white sheet right beside it, the way Time Clock already looked. Schedule, Listings, Settings and every other page now match. The empty space that used to sit between the menu and the page is gone, so more of your work fits on screen. On phones each page is the same white sheet.

Assign a cleaner opens with the address, the date and the turnover window at the top, then three clear choices: offer to your team, open to a group to claim, or find a pro. Each step that follows is one short screen with a single button at the bottom. Flat or hourly pay and the number of cleaners are now one-tap switches, and on phones the whole thing slides up from the bottom of the screen. The Offers & requests popup and the Counter offer box on the pro dashboard got the same look. Everything works the same way as before.

Every page has a calmer, cleaner design, on your phone and on a computer: white cards on a warm background, one clear button for the next step, short labels and bigger tap targets. Your dashboard, job pages, Approvals, Issues, Schedule, Time Clock, Listings, Postings, Find a Pro, Users, Settings, Messages, the Knowledge Base, Forms and Invoices all follow it, and so do the homepage, pricing and sign-in pages. Nothing moved and nothing works differently; on phones, a few wide tables are now easy-to-read rows.

A job that needs 2 or 3 cleaners now has "Open to claim" right on its page: tick the groups (or everyone on your team) and they're told at once. Until you do, it reads "Needs 2 cleaners" instead of "Open to claim". On phones, the buttons at the top no longer run over the CheckedOut logo, and the More tab at the bottom lost a stray box around it.

You can now open a job to a group (say "Calgary") or your whole team to claim. Everyone in it sees the job under Open to claim on their Schedule and gets a notification; the first to accept gets it, and you're told as spots fill. A job can need 2 or 3 cleaners: each one who accepts takes a spot until the crew is full, and each is paid their own team pay (hourly from the clock, or their flat amount for that listing) through Time Clock. A booked cleaner who can't make it taps Find a replacement: their spot opens to the rest of the group, they stay on the job until a teammate takes it, and you're told when it changes hands. If a job still has open spots a day before it starts, you get an alert with one-tap options: offer it to everyone on the team, post it to the marketplace, or assign someone. Nothing is posted publicly on its own. Set it up per listing under How jobs here get filled (cleaners needed, who can claim, and an "Also post on the marketplace" switch that stays off for group listings unless you turn it on), or from Assign a cleaner → Open to a group to claim. Offers to your preferred pros and claim offers made from your calendar now send their notifications too.

The Offers & requests popup on your dashboard is wider and easier to scan. Each request shows its service and pro, the address (no longer the listing's title) and a clear price on the right, labelled "their price", "your offer" or "your budget", next to its status.

The notes on a job page used to be one text box. Now each note you add appears above the box with your name and the time, like a message that stays with the job. Before you add a note, pick who sees it: All (everyone on the job), Hosts (only the host side) or Vendors (the pros on the job). Each note is tagged so it's clear who can read it. Pros can add notes too, with the same three choices. Use the … on a note to pin it to the top (handy for a gate code), edit it or delete it. Your existing notes are kept as the first note on each job. Notes don't send notifications.

On Find a Pro and your dashboard's suggested pros, the coloured band at the top of a card no longer covers the pro's photo. Featured and other standout pros now show a small clay set of their trade tools on their own card colour, instead of a full painted picture.

Users → My Team now lists only your team: your admins and Our vendors, the pros on your team. Pros you've hired for a job but who aren't on your team have their own Hired once tab, with how many jobs they've done for you and their last one. Press Invite to team and they get an invite in your chat: they join once they say yes, and you can cancel it while it's waiting. Choosing "add to my team" when you hire now sends the same invite. Only people on your team can be put in groups. Every vendor also shows which fee applies, like "Your pro · 3.9% fee" or "Found on CheckedOut · 8% + 3%", so you can see why a job costs what it does.

When you hire a pro for one job only, they no longer browse your Knowledge Base or see your other listings. Instead they get a one-time link in Messages that opens that job's checklist, forms and property guides. It works for 24 hours, or until they submit the job. It's sent automatically when they're booked, and you can send a fresh one any time with "Send access link" on the job page. Your team works as before. Every job page now also has an "Attached to this job" card listing the checklist, forms and guides it gets from its listing, with an amber note when something is missing. Posting a job and the listing page show the same list.

Owners and managers now see "Set up your team" at the top of the dashboard: six steps (add a listing, invite someone, make a group, give the group a time clock or a listing, give each listing a checklist, post your first job), each one ticking itself off as you do it, with a bar that fills as you go. Click a step to go where it's done. It disappears once everything is set up, or hide it with the ✕. And wherever you pick groups (a new time clock, who can see a knowledge base or one of its folders, who sees a listing, who fills a form) there's now a "New group" button: name the group, tick its people, and it's created and picked on the spot, without leaving the page or losing what you've filled in.

The app now uses the same handmade clay style as our homepage and mascots. The sidebar, the job page's sections, the Verification folders and the no-show report have new clay icons. Empty pages like Approvals, Issues, Listings and Reviews Sent show a little clay room. Nothing moved and nothing works differently.

When you ask a pro for a cleaning quote from Assign a cleaner, a new "Which clean?" menu lists the listing's open cleans by date. From a job page it starts on that job, so hiring the pro books the clean you picked, not just the next one on the calendar.

Every job page has a new look. The top shows the listing photo, the address and the job's status, with four tiles for when it is, who's doing it, the price and the next check-in. Progress is now a tracker: each step is a bubble on a line that fills in as the job moves, with the time each step happened and the next step highlighted. Below it, small cards count the checklist, forms and photos. Notes, time clock, forms, photos, assignment, listing and payment each sit in their own card, and the payment card shows the amount in large type. Nothing moved or changed in how a job works.

Pros: Settings → Verification now shows your four checks as folders: Government ID, Liability insurance, Trade licence and Background check. Each one shows where it stands at a glance (not submitted, in review with the time we'll answer by, approved with its expiry, rejected with our note, or expired) and opens with a click to send or replace it. A strip on top counts what's done and what Vetted still needs. Hosts: Report a no-show is now five short steps with big tappable choices: what happened, the timeline, how you tried to reach the pro, your evidence and a final confirm. The report page shows where the case stands, from reported to the pro's side to the staff decision, with your answers laid out as cards.

My Profile is now part of Settings, so everything you set up is in one place. Settings → Pro profile has what hosts see on Find a Pro: headline, about, skills, rate, service area, your public page link and your card colour, with a preview of your card as you pick. Settings → Availability is where you set how fast you usually get to a job, whether you're taking new jobs, and 24/7 Emergency. Your tax details stay in Settings → Taxes and payouts in Settings → Payments. When you switch on Available now, you choose how long it stays on: 1, 2, 4 or 8 hours. The switch shows the time left and turns off by itself at the end. Available now tells hosts you can be on site within about 2 hours.

Settings → Plan shows which plan your workspace is on, how many of your properties it uses, what Pro would cost for your count, and the payment rules each plan shares. The free plan covers 3 active properties. Once you have 3, adding a fourth listing, restoring an archived one or importing more from your PMS asks you to upgrade first. Archived listings don't count. Upgrade to Pro sends us your request and we switch you over within one business day. Nothing is charged until payments go live. Workspaces that already had more than 3 properties are on Pro already, so nothing changes for them.

Pro cards on Find a Pro can now carry marks that are earned, not bought. Vetted means CheckedOut checked their ID, a background check and their insurance or trade licence. Top rated means 4.8 stars or more from at least 20 paid jobs in the last 12 months. Rapid means they answer offers in 15 minutes or less and finish the jobs they take. 24/7 means they take urgent call-outs, and Partner marks companies CheckedOut works with directly. A card with any of these gets the illustrated band; hover a mark to see what it means.

CheckedOut is free for up to 3 properties, with every tool and unlimited users. From 4 properties, Pro is $12 per property a month for the first 10, $10 from 11 to 50 and $8 from 51. On the free plan every job is paid through CheckedOut; on Pro you can pay pros you brought yourself outside CheckedOut, with no fee. Pros you found on CheckedOut are paid through CheckedOut for their first 12 months, or after a one-time $199 conversion fee. The pricing page has a calculator: type how many properties you run.

You can rate a pro, and a pro can rate you, once the job has been paid through CheckedOut. Ratings, Top rated and the other marks count only those jobs, so a rating always stands for real, paid work. If you start writing about paying outside the app in a chat, a short note reminds both of you of our payment policy.

Pros now have Settings → Verification. Send your government ID, your insurance or trade licence, and a police or criminal record check, and the CheckedOut team reviews each one within 48 hours. Each card shows where it stands: in review (with the time we'll have it done), approved with its expiry date, or not approved with the reason. With your ID, a background check and insurance or a licence approved, you're Vetted. ID images are deleted as soon as they're reviewed; the other documents are kept on file securely, and only CheckedOut staff can see them.

When the start time of a job has passed and your pro hasn't clocked in, the job page has a Report a no-show button. It's also there when they arrived an hour or more late, or when you cancelled the job within 24 hours of the start. A short form asks what happened, how long you waited, how you tried to reach them and whether a guest was affected, and you can add photos. The pro is told and has 72 hours to add their side, then the CheckedOut team decides and both of you are notified. Pros can now also opt in to 24/7 Emergency on My Pro Profile. A no-show report that the CheckedOut team upholds switches it off, and after a second one it can't be switched on again.

Find a Pro, the Find a pro list when you assign a cleaner, and the pros on the homepage now share one order: Featured pros who are available now, then everyone available now, then Featured pros, then everyone else, fastest to a job first. Before, a Featured pro who was available sat among the other available pros.

An unassigned job's page now has the same Assign a cleaner button as your dashboard: offer it to your team with the pay set right there, or find a pro, check their reviews and request a quote. An offer sent from the job page goes to that job.

On the dashboard, the Assign a cleaner window could shrink into the property card and flicker while your pointer was over it. It now always opens full size over the page.

On Quote requests, tap a request that's waiting on you and answer it right there: accept the host's price (it books the job straight away), send your own price, counter, or decline. Their notes, the price on the table and how long you have left are all in the same window, with a link to the full request and to message the host.

Quote requests now use the full width of the page, with a menu to jump between Waiting on you, In talks, Booked and Closed. Each request is a card with the listing's photo, the address, the price on the table and whose move it is, plus a clear Answer or Send price button and how long you have left to reply. Declined requests are tucked into one short list at the bottom.

Settings → Payments now shows the exact fees your workspace pays, including any special rate and the day it ends. Job pages, invoices and receipts name the same percentages, and the job page total now includes your pro's tax, so it matches what your card is charged.

Pros can now switch on "Available now" in their menu when they can take a call and be on site within about two hours. It switches itself off after 8 hours, so it always means right now. Every pro also says how fast they usually get to a job, from within the hour to scheduled work only. Find a Pro lists who's available now first, then the fastest, and each card spells out their response time, offers accepted and jobs completed.

On Find a Pro, tap Select on the pros you like (up to 10), then Request quotes. Fill in the request once and each pro gets their own copy and answers on their own, so you can compare prices and hire the one you want. If one of them already has a request from you for the same thing, the rest still go out. A request to several pros asks for their price; to offer your own budget, ask one pro at a time.

When you share a team invite link, you now pick exactly what the person joins as: Manager, Assistant, one of your own custom roles like Property Owner, or a cleaner or contractor. Each role shows what it can do, and for office roles you can limit them to some of your listings. Whoever opens the link gets that role and nothing more.

Every pro card in Find a Pro has a soft coloured band across the top, and pros pick their colour under My Pro Profile → Card colour. Featured pros stand out with a little clay scene of their trade instead and a gold rosette in the corner. Suggested pros near you on your dashboard now use the same cards, all lined up in one even row.

Forms have a new Add damage report button. It drops in a ready-made section that asks the pro "Is anything damaged?" and "Is anything missing?" before they submit. A Yes asks them to name each item and add a photo, and it lands on your Issues page, tied to the guest who just checked out. The Issues page now has Create a damage report form, which opens a new form with the section already in it.

Offers, quote requests and new jobs at your listings now use your workspace currency (Settings → Taxes & currency) instead of always saying USD. Offers you already sent keep the currency they went out in. If a page doesn't finish loading, say on a shaky connection, CheckedOut now reloads it once on its own and otherwise shows a Try again screen, instead of leaving you on a blank page. The chat list no longer jumps across the screen when you switch chats, and the dashboard's Getting started panel no longer repeats the waving mascot.

Offers waiting on you are now cards of their own, with the full address (no more "123 Ocean …"), the price in bold and Accept and Decline side by side, stacked neatly on a phone. Offers in a chat are clean white cards with the price up top. Labels like Formal offer and Damage read in plain words instead of capitals. Each issue shows where its claim stands, Open, Claim filed, Resolved, and its photos open in the same full-screen viewer as a job's before and after, stamped with who reported it, the address and the exact time.

The app now wears the same style as trycheckedout.com: bolder headings, rounder buttons that lift when you point at them, a soft warm background, and pages that ease in as they open. The mascots now sit right beside your page's buttons instead of floating above them. Find a Pro cards get a pastel band with the pro's photo on top and a shield on verified pros, and chat bubbles are lighter and easier to read.

A listing without a photo now shows one of our clay house illustrations instead of an empty box, the same one every time, until you add your own. People without a profile photo get a friendly clay figure on a pastel circle instead of initials. If you haven't added yours yet, your dashboard asks you to put a face to your name: pick a clear, recent photo of yourself, check the preview, and save it. Before and after photos, issues and damage claims never use a stand-in picture: those only ever show the real photos.

Users → My Team now shows everyone in one place. Admins (you, your managers and assistants) sit at the top, your vendors underneath (the cleaners and contractors you added yourself, pros you hired on CheckedOut and one-time hires, each tagged so you can tell them apart), and invite links and adding someone by email at the bottom. Preferred pros per unit is now a button in the Vendors section: it opens a small window where each unit is listed by its address, and one tap puts a pro on it.

Users has a new Roles & permissions tab. Your team follows a simple ladder: Account Owner, Manager, Assistant and Vendor, and each role starts with sensible permissions. Managers handle cards and paying people, integrations, importing, exporting and removing listings, and editing the knowledge base and forms; Assistants run the day-to-day, from shifts and hiring to approvals, issues and messages. Every permission is a switch, split into view, create, edit, delete, approve and pay where it matters, and you can change it for a whole role or for one person from their Access button, so someone can stay a Manager without touching integrations. You can also make your own roles, like Property Owner, pick exactly what they see, and limit anyone to some of your listings. Listings can now be archived, deleted and exported to a spreadsheet. Vendors in a team (a group on Users) also see their teammates' shifts on their schedule and who is working with them; independent vendors still only see their own jobs.

trycheckedout.com/changelog now lists every change we ship, the same list you see under Notifications → What's new, grouped by week with a list of weeks to jump between. Before, it only showed the occasional announcement.

Privacy, Terms, Refunds, Trust & safety, the Help center, Pricing, the changelog, the docs and every pro's public profile now match the homepage: the same menu, the dusk sky with our clay houses and mascots, easy-to-read pages, and the illustrated footer. The long policies get an On this page list that follows you as you read, so jumping to a section (like /privacy#cookies) is one click. Password reset and team invites now look like sign-in.

There's a new Feedback button in the top bar (the speech bubble, near the bell). Flip the switch to Bug if something isn't working, or to Suggestion if you have an idea that would make CheckedOut better, add a short title and as much detail as you like, and attach a screenshot if it helps. We automatically include the page you were on, and it lands straight in the CheckedOut team's inbox. We read every one.

New to CheckedOut? Your dashboard now opens with four short videos of the real app, each under a minute: connecting your Airbnb, Vrbo or Booking.com calendar, posting a job, comparing offers and hiring, and approving finished work so your pro gets paid. Captions walk you through every step, and you can jump to any part. Hide the panel when you are done; the play button next to the bell brings them back any time, and they are in the Help center too.

Send formal offer in a chat is easier to read. You pick the property by its address, with the city underneath, from a list you can search, instead of a long menu of listing titles. Requests already open with the pro sit at the top with their work and where the price stands. For another listing you choose the work from a row of buttons, and your price and Send offer sit together at the bottom. The offer cards in the chat are tidier too: the price, then the address with the city and the work under it, and one small badge that says where it stands (Waiting on the pro, Your move, Booked, Declined).

The two little clay guys from the homepage now keep you company around the app: waving on your dashboard, holding the calendar on Schedule, giving a thumbs up on Approvals, looking for pros with binoculars on Find a Pro, inspecting on Issues, sitting on the clock in Time Clock, and pointing you to your chats in Messages.

Users → My Team now makes invite links. Pick the role it grants (cleaner, contractor, assistant or inspector) and how long it works, then copy it or share it straight from your phone. Whoever opens it sees your workspace and who invited them, and joins in one tap if they already use CheckedOut, or creates their account right on the page, with Google or an email and password. You see how many people joined through each link and can turn one off any time; people who already joined stay.

The first time you visit, our two little mascots pop up sharing a cookie to explain what we store: only the cookies that keep you signed in and remember your settings. No ads and no trackers. Tap Sounds good and it won't come back, or What we use to read the details in our privacy policy.

On a phone the moving scene at the top of the homepage showed only clouds, because the wide picture was cut down to the middle. Phones and tablets held upright now get their own square version, whatever their screen size, with the cottage and the apartment side by side under the buttons, so you can see the housekeeper carry the laundry in and the handyman wave. The same goes for sign-in and sign-up. Pros near your rental is now a row you swipe on a phone, and the fee calculator's buttons fit on one line.

The dusk sky at the top of the homepage (and behind sign-in and sign-up) now moves: the clouds drift, the housekeeper carries fresh laundry into the cottage and back out, and the handyman waves hello. The partner strip shows each company's real logo in its own colours. Everything below Find a pro now matches the rest of the page: pro cards that tilt under your pointer with clay portraits, little clay houses on each plan, a mascot to ask when a question isn't answered, and an illustrated footer. On phones the top of the page is shorter, and the product demo and the pro scene come before the words.

Signing in and creating an account now happen on pages that match the homepage: the form on one side, a dusk sky with little floating cards on the other. On sign-up you pick host or pro from two cards and the page switches in place, no reload. The homepage has its own illustrated world too, in one warm clay style: floating houses in the hero, scenes on the Hire pros and Run your team cards, real-looking rooms in the product demo, a before-and-after of the same bedroom, a guest handing back the key, and faces for everyone in the demos.

On the homepage, the checkout card under Post the clean, Track the turnover and Approve and pay now sits in 3D: each one swings it to its own angle with a little jump, its glowing edge changes colour, and the cards above it fly in from behind and spring into place.

Switching between Post the clean, Track the turnover and Approve and pay on the homepage now crossfades in place instead of sliding the cards sideways, and the cards float gently while you look. See how it works glides down the page. The logo strip is in full colour and covers the channels hosts list on, from Airbnb and Booking.com to Expedia, Hopper and Tripadvisor, plus Hostaway (Guesty, Hospitable and Lodgify marked coming soon). Pros near your rental now shows four pros as cards, pricing lines up in two matching columns with every plan's tools across the bottom, and the FAQ opens one answer at a time.

trycheckedout.com has a new front page. It walks through a turnover from checkout to paid using the same screens you see when you sign in, shows the tools for running your own crew, lists what connects today (Hostaway, plus Airbnb, Vrbo and Booking.com calendars) and what is coming, and lays out pricing in one place. Pricing now has two parts: hiring from the marketplace stays free with a fee only on finished jobs, and running your own team is free for up to 10 people, then $99 a month for up to 40, $199 for up to 100, and a custom plan beyond that. Everyone on your team counts, you included; pros hired from the marketplace never do.

Rating a pro now takes about half the space: each part of the rating (quality, communication, timing, care) sits on one line with its stars, and the note above them is a single short line. Once you've rated, your scores show as one line under the stars instead of a stack of tags.

On a finished job, the rating now sits in the Assignment box, under the pro's name, pay and date, instead of at the bottom of the page. Pros rate the host in the same spot, in This job. The stars also stay still while you move over them: before, they slid sideways when "Tap to rate" changed to a score like 4.5.

Click the bell at the top right and your notifications open in a panel over the page, so you no longer leave what you were doing. The panel never runs past the bottom of your screen; the list inside it scrolls. Click one to go straight to it, or use the ✕ beside it to clear it away. At the top, Mark all read clears the badge and Clear all empties the list; anything that arrives while the panel is open is left alone. What's new and the full page are one click away at the bottom.

When you open a before or after photo full size, the record card in the bottom left now shows the listing's main photo beside who took it, the address and the exact upload time. You can tell which property a photo belongs to at a glance, even when two units look alike on paper. A listing without a photo keeps the card as it was.

A card saved before live payments was switched on, like a sample Visa ending in 4242, was never linked to Stripe, so there's nothing behind it to charge. The job page still listed it as "on file" while Approve said you had no card, which didn't add up. Now every place that shows your card agrees. The job page, Approvals, Settings → Payments and Integrations name the card and say it can't be charged, with a Replace card button that takes you to Stripe. Once you've replaced it, it shows as on file and Approve works as usual. Hiring and paying an outstanding balance use the same check, so you can't book work against a card that can't pay for it.

On a finished job, the Before and After photos now sit in a neat grid of up to 5 across and 2 down instead of one long wrapping row. If there are more than ten, the last tile says how many more, like +5. Move the pointer over a photo and it grows a little. Click one and it opens full screen on that photo, and you scroll straight down through every photo in that group, one at a time (wheel, swipe, the arrow keys or the up and down buttons). The count at the top shows where you are, Open full size still opens the original, and Esc, the ✕ or a click beside the photo takes you back. Where the panel is narrow, Before sits above After so each keeps its five columns. At full size every photo also carries a record on the picture itself: a bordered card with who took it, the property's address and the exact time it was uploaded, down to the second and with the time zone. Once you approve the job, the card gets a quiet CheckedOut Approved line with the approval date. The small tiles stay clean.

You could approve a finished job with no card on file, which left the pro unpaid and the job stuck as approved but unpaid. Now the Approve button stays off until the payment can actually run. With no card saved, the job page and Approvals say so, with a link to add one in Settings → Payments, and the job waits in your queue until you have. Send back for revision still works either way. Staff who can't open Payments are told to ask an admin or manager.

A new Reviews Sent page in your menu follows each job you submit for review. Sent back for revision is at the top, with the host's note on the card and a button straight back to the work; the number beside it in the menu counts the ones you haven't started again. Under it, Waiting on the host lists what's in their queue, longest wait first, and Approved shows what was signed off and whether the payment has gone through. Jobs you fixed and submitted again are marked, so you can see they're back in front of the host.

When a host approves your job, the payment now shows in the line at the top of your dashboard, next to your job offers and quote updates: "Paid · Payment released — $180.00 for the property". Open it to see the payout breakdown, or clear it with the ✕. It was always in your notifications and email; now you can't miss it.

A shift worked in the evening could show its hours in one pay period but its pay, and its Job insights row, in the next one. Part of the timesheet counted days on your workspace's clock and part on UTC, where the next day starts during a North American evening. Everything now counts days on your workspace's clock (Settings → Workspace): the timesheet, Job insights, approvals, the payroll exports and which periods are locked. Pay also says what it's made of when the rate beside it doesn't explain it. "2 jobs $240.00 + $0.43 hourly" means two jobs paid at their set price, plus the minutes paid by the hour.

Once a pro submitted a form, like the Arrival Walkthrough, it was locked for good, even if they spotted a mistake a minute later. Now there's an Edit answers button under a submitted form on the job page. It opens the form with their answers already filled in, photos and signature included. They change what they need and save. That works until they submit the job for review, and again if the host sends it back. Any damage or missing items they already reported stay with the host under Issues, and they can add more. Hosts see the answers marked as edited, with the time, on the job and on the form's record; the first submit keeps its original time stamp.

The Schedule page for pros now fills the screen like the rest of CheckedOut. Your jobs run top to bottom in date order, grouped by week, with last week's finished work above today and whether it's paid, approved or under review. Show earlier at the top brings back older weeks. Today is tinted with a line at the current time, and Jump to today takes you straight there. Up top: jobs today, jobs this week, offers waiting and this week's pay. Every row has its next step right on it: Accept or Decline an offer, Clock in, Clock out, Complete.

On laptop screens the menu on the left showed a scrollbar for just a few pixels once Approvals joined it. It now tightens its spacing on shorter screens so every item fits, and only scrolls on a really small screen.

A new Approvals tab in the sidebar lists the jobs your pros finished and submitted, as cards with the after photos, the checklist, forms, any issue claims and the time on the clock. The number beside it counts the ones waiting on you, oldest first. Open one to look it over: the after photos come first, and the checklist, forms and photos chips under them take you straight to that part of the job. Then Approve to pay your pro, or Send back for revision with a note on what needs another pass. Your pro sees the note on the job, in your chat and in a notification, fixes it and submits again. Sent back and approved jobs have their own tabs.

Rating a pro, or a host, is now five stars you tap instead of a dropdown. Tap the left half of a star for a half, so 3.5 or 4.5 is one tap. Hosts rate each part of the job and see the overall as they go. It's the exact average, and that's what shows on the pro's profile.

Opening a posting from Find Jobs showed an error page when the posting was for one of the host's listings, so there was no way to send an offer on it. Those postings open normally again, with the listing's address under the title.

When a pro accepts or declines a job you offered them, or sends an offer on one of your postings, the update at the top of your dashboard now names the property's address, like "Rosa confirmed 9 Palm Ct, Toronto" or "New offer on 9 Palm Ct, Toronto — $140", instead of the listing's or posting's title. Updates also show up on their own: within about 15 seconds of a pro answering, the line appears without a reload and the rest of your dashboard catches up, so the Guest-ready card shows them booked. The notification bell counts up live on every page too. Pros see new offers and replies on their dashboard the same way.

The number next to Messages in the sidebar, and on the Messages tab on your phone, now goes up when someone messages you, whatever page you're on. Before, it only changed when you reloaded the page or had a chat open. It checks every 15 seconds while CheckedOut is on screen, and right away when you come back to the tab.

The number next to Messages in the sidebar, and on the Messages tab on your phone, stayed the same after you opened and read a chat until you reloaded the page. It now drops the moment the chat opens, and while a chat is open it keeps up with new messages in your other chats. On your phone, going back to your chat list no longer shows the chat you just read as unread.

A slim line under your dashboard's title now shows the latest thing that happened on your offers. Hosts see when a pro accepts their price and the job is booked, sends a price or a counter offer, confirms or declines a job they offered, or makes an offer on a posting. Pros see new quote requests and job offers, counter offers from hosts, and when a host hires them at their price. Click the update to open its chat, request or job, or the X to clear it and see the next one. The +number beside it lists the rest, with Dismiss all. A cleared update counts as read, so the bell's count goes down with it.

If you're on a host's team, a budget or offer from them now shows Accept and Decline everywhere: on your dashboard, on the quote request page and on the offer card in your chat, with no Counter button and no formal offer of your own on that request. When they leave the price to you, you still name it. Hosts whose team you aren't on, like one who found you on Find a Pro or hired you once, can still get a counter offer from you.

When a pro answers your quote request or offer with their own price, you can now decline it from the Offers & requests popup on the Guest-ready board and from Sent offers & requests, next to Hire and Counter offer. The pro is told right away and the request closes and moves to History. Decline on a pro's offer card in the chat does the same. Your chat with them stays open, and a new offer from it starts a fresh request. Pros get a Counter offer button on the quote requests under "Offers waiting on you": type your price and it goes to the host as an offer they can accept, counter or decline, and you stay on your dashboard. It shows on requests from hosts whose team you aren't on, like a host who found you on Find a Pro. Offers from a host whose team you're on keep Accept and Decline.

In the Offers & requests popup, a pro without a profile photo showed as a stretched oval next to their answer. Their initials now sit in a round badge like everywhere else.

The "Offers waiting on you" panel on a pro's dashboard only listed jobs a host offered to their own team. Quote requests from Find a Pro or Assign a cleaner → Find a pro, and counter offers or formal offers sent from the chat, only appeared under Quote Requests. They now show in the panel too, next to team offers, with the date of the clean when there is one, the address and the price. Accept a budget or the host's price right from the row and the job is booked. When the host left the price to you, Send price opens the request so you can name yours. The Offers waiting count on the dashboard includes them, and the ones with a date show as amber offer days on your calendar.

When you used Assign a cleaner → Find a pro and hired someone (or they accepted your budget), the booking was added as a second job a day after the hire, while the real turnover clean stayed unassigned. The Guest-ready card kept saying Cleaner required, and the calendar showed the property twice. Hiring a cleaner now books the listing's next turnover clean itself, at its checkout time and your agreed price, just like offering it to your team does. Anyone on your team still holding an offer for that clean is told it went to someone else.

When a host asks for your price, you send it as an offer, ask to agree on it in chat, or decline, and the host accepts your offer to book the job. On a budget you can accept it, counter, or agree in chat, and hosts can counter your counter. Every price shows up in Messages as an offer card either side can accept, counter or decline in one tap. When a pro accepts the host's price the job is booked right away as a one-time job, and the host can add them to the team afterwards from the chat. Hosts have a "Send formal offer" button in every chat with a pro, and can point it at any of their listings.

The services menu on Find a Pro now lets you tick as many services as you need, like Turnover Cleaning, Plumbing and Inspections together, and shows every pro who offers any of them. The category buttons under the search bar work the same way: tap several to combine them, or All to clear.

Picking a different posting on the Postings page, changing a filter, or switching between Schedule and Calendar now changes the page in place instead of sliding the whole page out and back in. Moving to a different page still slides as before.

Pros now have an "Open to work" switch at the bottom of the sidebar, on every page. Turn it off when you're booked up and hosts see "Not taking new jobs" on your Find a Pro card and your public profile; turn it back on and they see a green "Open to work". In Find a Pro, pros taking new jobs are listed first.

The Invoices list (Receipts for pros) now uses larger text with more room around each row, so it reads more easily on a wide screen. Search and filters sit on one bar above the list, and each total shows its currency on the same line.

Pressing Log in could leave some browsers on an empty grey page instead of opening your workspace. Logging in, and saving forms that reload the page, now go straight to the next page. Moving between pages inside the app still slides as before.

Every page now sits on one white sheet beside the sidebar, lined up with it top and bottom, like Time Clock already did, instead of loose cards on the coloured background. Cards on the page keep a thin outline. Three more sections moved their menus into the sidebar's second column: Users (Admins, My Team, Vendors, Groups and Archived, each with its count), Issues (Open, Filed, Resolved, Dismissed and All; the kind and listing filters stay on the page) and a Knowledge Base's folders, where you can still drop a file on a folder to move it, with New folder at the bottom.

Pages now start loading the moment your pointer rests on a link, so by the time you click, the next page is usually ready and the slide starts straight away instead of pausing first. The slide itself is lighter: only movement and fading, with a faint blur on the page you leave, which keeps it smooth even on slower computers.

Switching between chats, time clocks or settings pages no longer freezes the screen and flashes white. The menu stays put and the new chat or page swaps in right away with a quick soft fade. The slide between different parts of the app is now shorter and lighter, so it keeps up on slower computers. Chats now have a white background: messages from others sit in light grey bubbles, and the day labels and event notes are small centred tags.

Moving around the app now has motion. When you open a page, the one you're leaving slides out to the left and fades into a soft blur while the new page slides in from the right, like a carousel. The ← Back links play it in reverse. The header and sidebar stay still, and when you open Time Clock, Messages, Settings or Admin, the sidebar smoothly widens to make room for that section's menu. Saving a form animates the same way. If your device is set to reduce motion, pages change instantly as before.

The photo box on your pro profile now works like the one in Settings: drag an image onto it, or click your photo or "browse" to pick one. It shows straight away and saves on its own, with no Upload button.

Changing your photo in Settings → Profile is now one step. Drag an image onto the photo box, or click your photo or "browse" to pick one. It shows straight away and saves on its own, so there's no separate Upload button. PNG, JPG and WebP up to 4 MB work, and anything else gets a short note explaining why.

On a computer, your conversations now form the right half of the main sidebar, like Time Clock and Settings: one white panel with a thin line between the menu and your chats. The open conversation fills the rest of the screen, lined up with the sidebar. On phones, Messages works as before.

A pro who serves many areas no longer fills their card with them. On Find a Pro, and in the pro list when you assign a cleaner from the dashboard, a card now shows the first two areas and a "+N more" button, the same way it shows specialties, such as "Toronto • Vaughan +15 more". Click "+N more" to see every area, and "Show fewer" to fold them back. Hover it to see the rest without opening it.

The map on a time clock's Today view was covered in "API key required" marks because its old map provider started asking for a key. It now uses Google Maps, in a light, quiet style so the coloured status pins stand out. Pins, hover cards and Open job work as before.

Pages with their own menu no longer show two separate sidebars side by side. The menu now forms the right half of the main sidebar, one wide white panel that runs the full height of the screen, with a thin line between the two halves. In Time Clock, New time clock now sits at the bottom, level with your name. Settings and Platform admin use the same layout. The open time clock is now one white page, with the day's numbers in a single outlined strip and the table and map in outlined sections, instead of separate cards floating on the background. On a phone or narrow window, the menu appears at the top of the page as before.

On Find a Pro, pro cards no longer get squeezed on smaller laptop screens. Where four cards in a row were too narrow, you now see three, and five in a row only appears on very wide screens. Every card's details and its Request quote button now fit inside the card.

On Find a Pro, and in the pro list when you choose Find a pro while assigning a cleaner from the dashboard, each pro now shows an acceptance rate and a completion rate beside their reply time, in one line of small print such as "~25m reply · 92% accept · 97% complete". They replace time on the job. Acceptance rate is the share of job offers the pro accepted. An offer they let run out counts as a no. An offer you withdrew, or that another pro accepted first, doesn't count. Completion rate is the share of jobs they accepted that they completed. A job they never started by a day after its start time counts as not completed, and so does one taken back from them after its start time. Upcoming jobs, and jobs cancelled before their start time or because the booking was cancelled, don't count. Both rates cover the last 12 months and show once a pro has three offers or three jobs to go on. Hover a number to see how many offers or jobs it's based on.

Time Clock now has its own sidebar listing every clock, with Active and Archived tabs, how many groups and people each one covers, and a green dot when someone is clocked in. Opening Time Clock takes you straight to your first clock's Today view, so there's no extra Access click, and picking another clock in the sidebar switches over in place. To choose which clock opens first, hover a clock and drag it by the handle on its right. Your order is saved for you only, so other managers keep their own. New time clock sits at the bottom of the sidebar. On a phone or narrow window, the clocks show as a row you can scroll across at the top.

When something happens on a job, like a hire, an offer or an approved payment, the app leaves a short note in your chat with the pro. Until now you both saw the same note, even when it was written for the other person, so after hiring a pro you saw "you're hired" in your own chat. Now each side gets its own version. The pro still reads "Offer accepted — you're hired for …", and you and your team read "Offer accepted — Sam is hired for …". Job offers, withdrawn hires and approved payments work the same way. Notes that say the same thing to both sides, like a new time or a new price, stay shared. Notes about a job now name it by its type and address with its date and time, so you can tell which job they mean. A note about something you did yourself no longer counts as an unread message for you. Notes already in your chats were updated too.

You can now ask to be reminded about an issue so it doesn't slip. Tap the bell on an issue's card, or use the new Reminder panel on its page, and pick tomorrow, in 3 days, in a week, in 2 weeks, or a date of your own. At 8 AM that day, if the issue is still open or its claim hasn't been closed, you get a notification and an email. From then the issue is marked Reminder due and moves to the top of the list, and an amber bell with the number due appears beside Issues in the sidebar. Snooze it, clear it, or resolve the issue to make it go away. Resolving or dismissing an issue also clears its reminder. Admins and managers can set reminders, and each change shows in the issue's activity.

On Find a Pro, the two boxes with a pro's reply time and time on the job are now one line of small print under their rating, such as "Replies in ~25 min · ~2h 30m on the job". The same line now appears for each pro when you choose Find a pro while assigning a cleaner from the dashboard. A pro without enough history yet shows "No reply or job history yet". Hover either number to see how many answers or jobs it's based on.

Every card on Find a Pro now shows two numbers. Replies in is how long the pro typically takes to accept or decline a job offer or answer a quote request. On the job is how long they typically take from starting a job to marking it done, which helps you tell whether they fit a tight turnover window. Both are typical values over the last 12 months, so one slow day doesn't define anyone, and each appears once the pro has at least three examples. Until then the card says New. Hover either number to see how many it's based on. The reply time on a pro's public profile and in the profile popup now uses the same count, and it includes quote requests as well as job offers.

On Find a Pro, hovering Request quote on a pro's card now folds its arrow into a checkmark, and it folds back when you move away. The same happens when you move to the button with the Tab key. If your device is set to reduce motion, the checkmark appears without the fold.

The bar across the top of the app no longer ends in a hard line. Its frosted glass now fades out toward the bottom, so the page blends into it, and whatever scrolls underneath comes back into focus gradually.

The Post a job button on Find a Pro and on Sent offers & requests now works like the one on the dashboard. Hover it and the plus gives a quarter turn. Click it and the button turns green, the plus folds into a checkmark and the label reads "Let's go" while the job form opens.

On the dashboard, hovering Assign a cleaner on a property card now sends a quick shine across the button, like a squeegee pass, and a small green sparkle appears by the arrow. Post a job at the top right gives its plus a quarter turn when you hover it. Click it and the button turns green, the plus folds into a checkmark and the label reads "Let's go" while the job form opens. If your device is set to reduce motion, the buttons skip the movement but still turn green and change their label.

Each booking on the Schedule's Calendar tab now starts with the guest's photo, with a small booking-channel badge in its corner so you can still tell Airbnb from Vrbo, Booking.com or a direct booking at a glance. Airbnb shares the guest's profile photo through your PMS. The other channels don't, so those bookings show the guest's initials instead. The same photo sits beside the guest's name at the top of the booking popup. The listing addresses down the left side now stay on one line and end in "…" when they're longer than the column. Hover a row to see the whole address.

On a phone, the Schedule's Calendar tab was hidden, and opening a calendar link showed an empty card with no listings or bookings. The Calendar tab is back on phones and shows the full grid, opening on today. Swipe sideways to move through the days while the listing addresses stay pinned on the left, in a narrower column where the listing name and city can take two lines. A booking that runs in under that column keeps its channel badge and guest name in view at the column's edge. Tap a booking to open its details, if your role can. On a phone, the popup shows all of its tabs at once in two rows, the clock-in times, issue labels and costs sit on their own lines, and names and titles get two lines before they're cut short. The list tab still shows its cards on phones. On a computer the calendar looks the same at rest, and pressing Tab to a booking or job now scrolls it into view just right of the address column instead of leaving it hidden behind.

On the Schedule's Calendar tab, each listing row now leads with its street address, with the listing's name (held to 15 characters) and the city on the line under it, and the rows are sorted by address. Clicking a booking no longer takes you to another page. It opens a popup with the guest, the booking channel, check-in and check-out, nights and guests, and up to four tabs. Knowledge base lists the listing's own guides, which you can read right there, plus the company-wide ones. Invoices lists the invoices for the jobs tied to the stay. Clock in & out lists every punch on that work, with who, when, how long, and any GPS flag or pending approval. Damage & issues lists the damage and missing-item claims charged to that guest. Owners and managers see all four tabs. Inspectors and assistants see the knowledge base, clock in & out, and issues, but not invoices. An owner or manager can change that under Settings → Workspace → Booking details. A role with every box unticked can't open the popup at all, and staff only ever see bookings on listings their groups give them access to. The full booking page is still one link away at the bottom of the popup.

Approving a job now carries a retry key, so a double-click, a flaky connection or a repeated request can never charge the same card twice for the same work — and a host who fixes a declined card still gets a real second attempt. Payment updates arriving from our processor are recorded once and only once, so a redelivered message no longer risks re-applying itself. Removing your card now also deletes it on the processor's side, not just ours.

A chargeback marks the job as disputed and tells the host the moment it opens. A refund is reflected on the job, in full or in part. If a payout bounces back from a pro's bank, the pro hears about it instead of wondering where the money went. And when an identity check comes back unreadable or is abandoned, the profile no longer sits on "Under review" forever — it resets so the pro can simply try again.

The three filters on the Schedule are new dropdowns. Properties now list the street address with the city under it and the listing's photo on the left (an initials tile when it has none) instead of the marketing title, and a search box appears once you have more than eight listings. Types carry their icons — sparkles for Cleaning, a wrench for Maintenance, a clipboard for Inspection, sliders for Custom. Statuses carry a circle mark: hollow green for Open, half green for In progress, yellow for Needs review, red for Blocked, solid green for Guest ready — and the same mark now sits beside every status in the table. Each dropdown lets you tick several things at once, with an All row on top; the button reads "All properties", one address, "3 properties", and so on. The Filter button is gone: the list refreshes the moment you close a dropdown, and the address bar keeps your picks so a link you share opens the same view.

The right side of every row on Sent offers & requests now reads the same way. The price and the status pill stack in one column — "$140 · you offered $90" over Counter offer, "$108 USD · flat" over Offered, "$160 · your budget" over Waiting — and the cluster of buttons is replaced by one split button, the same width on every row: the main move on the left (Hire at $140, Agree on a price, Switch cleaner, What you sent, View job, Ask another pro) and a ▾ on the right holding the rest — Hire for this job only, Message, Offer it to your team instead, Ask another pro, View the job, Reschedule, Find a pro instead, and Withdraw in red at the bottom. Black only for a money move, grey for a live ask, outlined for history.

Sent offers & requests is now a full-width page in one white panel, with three groups: Your move (a pro answered with a price), Waiting on an answer (offers to your team and unanswered quote requests) and History. Every row lines up the same way — what and who, when, price, status, actions — and the row of hard-edged buttons is gone: at most one black button per row (Hire at the answered price), soft buttons for Switch, What you sent and View job, a chat icon, and a ⋯ menu for Reschedule, Find a pro instead, Offer it to your team, Ask another pro and Withdraw. Withdraw confirms in place with a quiet red strip (Yes, withdraw / Keep it), Switch and Reschedule open under the row, and nothing reloads the page. Filter by section, by team offers vs quote requests, and by listing; History shows the last three with Show all. On the Dashboard, the Guest-ready chip now reads "2 your move · 5 waiting" with a green dot when something needs you (amber "5 waiting" when it's all still out), and its popup has three tabs: Your move lets you hire at the pro's price (add to team, or this job only), message them, or ask another pro, without leaving the dashboard; Waiting keeps every move it had; History lists what finished, with View job and Ask another pro.

On the job page, checking off the checklist used to mean a Done button per item and a full page reload every time, which made finishing several things in a row a slog. Now the whole line is the control: tap it and the round mark fills green on the spot, the save goes out behind it, and you're straight on to the next line. Tap again to undo. The header keeps a live count ("5 of 8 done · 2 required open") over a thin progress bar, says "Saving…" while a tap is on its way, and each section shows its own tally. If a save doesn't get through, the line flips back and a red note offers Retry. Once you pause, the rest of the page — the Your job to-do list, the Submit button and the progress stats — catches up quietly in the background, without a reload. Lines stay read-only until you clock in, and for the host.

Until now a pro couldn't clock in until they had filled every form the host asks for on arrival (the Arrival Walkthrough, for example) — the Clock in button sat greyed out with "Fill the form below first". That gate is gone: Clock in works the moment they arrive, from the job page, the dashboard and My timesheet, and Clock out likewise. Arrival forms are still asked for — they open first on the job page under "On arrival" and stay on the pro's to-do list until filled — they just never block the punch. Sign-off forms, the checklist and the after photo still gate Submit for review as before. In the form builder, the trigger now reads "On arrival" rather than "before clocking in", and the Forms and Assets lists say the same.

The map under a clock's Today view used to appear only once someone had clocked in with GPS. It's now always there, and it shows everyone on the clock who can be placed: a green pin for someone clocked in (at the spot they clocked in from), a yellow pin for someone running late and a hollow one for someone not due yet (both at the listing they're expected at), and a grey pin for someone who has clocked out. The pin carries their photo or initials and their name; hover it for the details — status, when, which listing, and a red dot if the clock-in was far from the listing — or click it to open the job. A legend sits at the top of the panel. In the table, the Job column now shows just the street address; hover it for a quick view of the job — the listing's photo, name and full address, what kind of job it is, its status, the scheduled time and length, the due-by time, and an Open job link.

A new Issues section in the sidebar. Any Yes / No, dropdown or multiple-choice question on a form can now open an issue claim: in the form builder, open the question and switch on "Opens an issue claim", pick which answer opens it (Yes, usually) and whether it's for damage, missing items, or either. When a pro gives that answer, a claim block appears under the question: they name each damaged or missing thing, attach at least one photo (a Take a photo button opens the camera straight away), add details and a cost guess, and can add another item for the second broken lamp. The form won't submit without a name and a photo per item. Each item lands under Issues as a card — the photo, what it is, which listing, the booking channel badge (Airbnb, Vrbo, Booking.com…), the reservation number and the guest who just checked out (the job's own checkout, or the most recent checkout at that listing before the clean). Click a card for the full record: every photo full-size, what the pro wrote, the booking and stay dates, the job and form it came from, and an activity log. File the claim with the case number and amount, add notes as the OTA replies, then mark it resolved or dismissed; filter the list by status, listing, damage or missing. Managers are notified per item, the Dashboard's notice board counts open issues, the sidebar badge shows how many still need you, and the job page lists each claim under the question that opened it. Two templates come ready: Arrival Walkthrough now asks "Any damage?" and "Anything missing?" as claim questions, and the new Checkout Damage & Missing Items form asks just those two before a pro submits.

Inside a question, Required is now a small pill switch in the header row, next to Done, instead of a tick box lower down — green when it's on, off at a glance when it isn't; "More than one answer" on a multiple choice is the same kind of switch. Reordering feels different too: grab the handle and the question lifts off the page as a card with a shadow and a slight tilt, riding under your pointer while a dashed outline holds its old spot and a green line shows where it will land. Let go and it glides into place with a brief green ring; drop it where it was and it slides straight back. Sections still carry their questions along when you move them.

Block someone from a folder and every sub-folder and file inside now shows them as blocked too: the crossed-eye mark appears on each one, and opening Block people there lists the person ticked with a "from <folder>" tag naming the folder that blocked them. Want them to see one particular sub-folder or file after all? Open Block people on that sub-folder or file and untick them — the tag flips to "can see this", they can open that item (the folder above shows on their side as an empty step on the way to it), and everything else in the blocked folder stays hidden. Files have their own Block people entry in the ⋮ menu now, so you can also hide a single file without touching its folder. Moving a file or folder makes it adopt its new folder's blocks; any exception it carried is dropped rather than followed.

Every reservation bar on the Schedule's Calendar view now starts with a small badge for where the booking came from — Airbnb, Vrbo, Booking.com, direct and so on — so you can tell the source at a glance. Listings: the grey ONBOARDING tag is gone (imported listings are simply active), the Per clean column shows the guest cleaning fee that came from your PMS underneath your own per-clean rate, and imported addresses no longer repeat the city ("…, Canada, Calgary, Calgary" is now the street line, with the city, province and postal code kept in their own fields — existing listings are cleaned up too). Time Clock: a Status column tells you, per person, whether they're clocked in, clocked out, not clocked in yet, or running late and by how much; the Job column and the map pins show the property address instead of its marketing title; and the map itself moved to a quieter, lighter basemap with cleaner pins and zoom controls. Also: when you remove a duplicate PMS connection, the job that's further along (a pro already on it) is the one that stays, and the unfilled copy is the one cancelled.

Connecting the same Hostaway account twice used to give you two Connected rows that each synced the same reservations — and each could create the same turnover job. Now, connecting an account that's already connected refreshes that connection's credentials and sends you to the listing picker, with the listings you imported before already marked. If you already have a double from before, the older row shows greyed out as "duplicate" with one button, Remove duplicate: its reservations that the newer connection doesn't have move across with their jobs, any doubled-up upcoming jobs are cancelled, finished work is kept, and your listings are untouched. Disconnect on the other rows still works as before.

If a listing coming in from your PMS has the same name or street address as one you set up by hand, the import now says so instead of creating a second copy. A Duplicates step shows each pair side by side — the PMS listing and the one already in Listings — with a choice per listing: replace the existing one, or add it as a separate listing. Replace all and Keep all separate do it in one click. Replacing keeps the listing's jobs, forms, team and pay rate, and overwrites only the details you tick on the next step. Also fixed: disconnecting a PMS or calendar failed with a database error when it had synced reservations; it now disconnects cleanly and keeps the history. And the wordmark in the header is a little smaller.

A listing's name is its marketing title — the Airbnb headline — and it isn't what you scan for when a turnover is due. On the host Dashboard every Guest-ready card now leads with the address, with the listing's name underneath; the Assign a cleaner popup, the day's calendar list and the Waiting-on-answers rows read the same way, and the Listings page swaps the two lines too. On the pro side the listing's name is gone altogether: the dashboard's offers, schedule and recent submissions, the Schedule cards, the job page title and its Listing panel, Assets, the clock-in list and the timesheet, quote requests, receipts, a posting's listing line and every job notification now name a job by its address alone — a job with no listing keeps its own title. Auto-posted turnover cleans are titled by the address too ("Turnover clean — 9 Palm Ct, Toronto"), and the open ones already on the board were renamed the same way. Hosts still see their listing names everywhere they did before; they just sit second.

Hostaway accounts that keep fees in their fee settings (rather than on the listing) showed no cleaning fee in the import picker. The picker now reads those settings too and lists every fee a listing carries — cleaning, management, pet, resort and so on. On the details step, the Cleaning fee option has a "Copy it from" choice, so a host who charges cleaning as a management fee picks that one and it lands as the cleaning fee on the listing. Percentage fees are shown but can't be copied, since a cleaning fee is a flat amount.

Until now every offer to your own team went out as a flat price, even to a cleaner you pay by the hour: pick Rosa at $26/h and the offer still read $100. The "Pay for this clean" box in the Assign a cleaner popup now has a Flat rate / Hourly switch. Flat rate is what you had: the listing's per-clean rate, the average of your past cleans with its Use button and the note on how it's worked out, and the tick box that saves a new amount to the listing. Hourly fills in the cleaner's rate from My Team as a suggestion — an info mark says where it comes from — and you can change it for this clean alone, or tick the box to save the new rate to their profile; a cleaner with no rate yet gets your team's average as the starting point and the tick box pre-ticked. The switch starts on Hourly when the cleaner is paid hourly and the listing has no per-clean rate, and on Flat rate otherwise; a flat amount you set for that cleaner at that listing still locks the box, since it wins whatever the job says. An hourly offer reads "$26/h" on the cleaner's dashboard, the job page, the offer notification, your Sent offers & requests and the schedule, and the hours they clock on that job pay at that rate on their timesheet — their other jobs keep their usual rate. A flat offer always needs a price now; leaving it blank no longer quietly falls back to hourly. Setting a flat price later on the job page replaces the hourly rate (the link there reads "Switch to a flat price").

Connecting Hostaway used to pull every listing on the account into CheckedOut. Now it fetches them and shows you the list first. Search it, filter by city, bedrooms or property type, select all or just the ones you want, then Next. The second step asks what to copy onto each listing — title, address and city, photos, bedrooms/bathrooms/sleeps, and the cleaning fee — and, for hosts who charge cleaning as a management fee, a switch to use that amount as the cleaning fee instead. Whatever you tick replaces what the listing has now; everything stays editable under Listings afterwards, and calendar syncs never touch those details again. Listings you leave out aren't forgotten: the Connected table shows how many are waiting, and Import listings reopens the picker any time to bring in more or refresh details. Calendar links (Airbnb, Vrbo, Booking.com, iCal) work as before — they carry no listing details, so you add those yourself.

The logo is new: a bold lowercase "checkedout." with a keyhole in the o. It's everywhere the old one was — the site, the sign-in and invite pages, the app sidebar, emails, link previews — and the browser-tab and home-screen icons are now the keyhole mark. It sits a touch larger than the old mark did.

CheckedOut now sends email. Forgot password? on the sign-in page emails you a one-hour link to choose a new password — no more writing to support — and you get a confirmation once it's changed. Adding someone under Users emails them the invite (the link is still shown so you can text it too), and someone who already has an account is told they've been added. New accounts get a short welcome with the three things to do first. And every in-app notification — a job offer, a hire, a payment released, a submission waiting for your review — now also lands in your inbox with a button straight to the right page. Don't want the copies? Settings → Profile has an "Email me my notifications" switch.

Saving a new name under Settings → Profile updated your account but the sidebar (and the mobile nav) kept showing the name you signed in with until you logged out and back in. Save profile now refreshes your session as well, so the name in the bottom-left corner changes the moment you save.

The Add photos section on a job in progress no longer uses the browser's "Choose File" control. It's one Photos panel with three lanes — Before, After and Damage — each showing the shots already up and a tile to add more. Picking uploads straight away: the thumbnail appears with a spinner and settles with a check once it's stored; no Upload button. The After lane carries the one rule the job is gated on ("1 needed", then a green check with the count). On a phone, Add offers two ways in: Take photos opens a camera inside the app — shoot as many as you like, each tap of the shutter keeps a frame on a small pile, a ✕ on the newest discards it, and one Add button uploads them all together — or Choose from your photos picks several from your gallery. Taking a shot back: on a desktop a small ✕ appears when you hover a thumbnail and one click removes the photo; on a phone, tap the photo to open it full size, then Remove photo, which asks once. Only the pro on the job can remove a photo, only while the job is under way, and every removal is written to the job's audit log. Once the work is submitted the Before & after and Damage galleries show as before.

Offering a clean to your own team from the dashboard sent the job with whatever per-clean rate the listing had — and when the listing had none, the offer read $0 on your cleaner's side. The Assign a cleaner popup now has a "Pay for this clean" box under your team. It starts at the listing's per-clean rate; when the listing has none it says so, and a hint tells you what your past cleans there averaged (or across your listings, with a note on how it's worked out) with a Use button. Type a price and a tick box saves it as the listing's per-clean rate, so future cleans and auto-posts start there. Each teammate's row shows how they're paid — a flat amount you set for that listing (which the offer uses as is), their hourly rate, or nothing yet — and if a cleaner has no hourly rate the offer waits for a price instead of going out unpriced. The offer notification and the Offer sent screen say the amount. Pros see the same truth: their dashboard shows a flat listing amount, the job's price, or their hourly rate, and reads "No price yet" instead of $0 when there is none; the job page's Rate line says the same. Hosts can also fix a job that went out unpriced: the job page's Rate line has Set a price (Change price once set) until the work is submitted, with the same save-to-listing tick box, and the pro is told in your thread.

The floating Start job / Clock in bar at the top of a job is gone. In its place the page opens with a "Your job" panel: where the job stands (Not started, On the clock with a running timer, Off the clock, Submitted for review, Approved), the one or two buttons that move it on, and a to-do list of everything the host gates it on, each row linking to its section further down. There is no separate Start job any more — Clock in is the arrival action, the same as on the dashboard: one tap records your location, starts the job and opens your shift. Submit for review sends the job to the host and, if you're still on the clock, clocks you out too. The "entry forms" message is explained now: those are the forms a host attaches to a job and marks "on arrival, before clocking in" (an Arrival Walkthrough, say). They're listed under "Before you clock in" in the panel with a Fill link, the Clock in button waits until they're filled, and the Forms section is grouped the same way — Before you clock in, Before you submit, Optional — with the ones due right now already open. The checklist, an after photo and any sign-off form sit under "Before you submit"; Submit waits until they're done and says how many are left. Also fixed: a form a host scoped to one listing, one city or one group used to block clocking in on every other job, with a "2 entry form(s) must be filled" error and nothing to fill; the gate now counts exactly the forms your job page shows, and when one really is missing the message names it. The rest of the page reads top-down as the day: From the host, Forms, Checklist, Add photos, Before & after, Property guide, Your shifts, then Rate this host. The address sits under the job title, and an offer you haven't answered shows Accept / Decline right in the panel.

A job posting can now name the people you'd hire on the spot. Post a job has a new step, "Anyone you'd hire on the spot?", listing exactly two kinds of people — workers on your team, and pros you've hired before — and nobody else. Tick anyone there and the moment they send an offer on that posting it's accepted: the job lands on the schedule at their price (or your budget if they didn't name one), the other offers step aside, and you get a notification saying who was hired instead of one asking you to choose. Everyone you didn't tick still waits for your yes. On an open posting the offers panel shows an Auto-accept bar with who's on the list and an Edit button, so you can set it up or change it after posting too; a hired offer that came in this way reads "auto-accepted" rather than "confirmed". The pro sees it as well — an "auto-accepts you" note on the posting and an "instant hire" mark in Find Jobs — and still chooses whether to apply. The same rules as a manual hire apply: if your account has no payment method on file, the offer waits and the notification says why.

The ground behind every page has real colour to it: lavender sweeps in from the top right and sky blue from the bottom left, meeting in the middle, where the Air look launched with a tint too faint to notice. The wash is pinned to your window, so it stays in place while a long page scrolls past it, and the header is a lighter frosted glass so the colour shows through. Nothing moved — the white panels, the floating navigation and every button are exactly where they were.

The pro tab bar's second tab is now Assets: every form to fill, every checklist to work through and every guide your hosts shared, in one place, for the jobs you've accepted. Forms are grouped by job with a Fill button (View once submitted), each checklist shows how far along it is and which required items are still open, and knowledge-base files are listed straight from the tab — tap one to read it. Find Jobs moved into the More sheet and stays as the button at the top of the dashboard. On the dashboard, the Accepted jobs panel is now Today's schedule, and its Start job button became Clock in: one tap when you arrive records your location, starts the job and opens your shift — no trip to the job page — and a Clock out button sits on the same row until you leave, beside Complete. The job page keeps its own Start job, Clock in and Clock out buttons, which still work one at a time.

Every folder's ⋮ menu has a new option, Block people. Tick the workers who shouldn't see that folder and Save: it disappears for them — the folder, its sub-folders and every file inside — in the knowledge base and on their job pages, even when a group they belong to is allowed to view it. It sits beside "Who can view", which still limits a folder to certain groups; use either or both. A folder with blocked people shows a small crossed-eye mark in the folder list (hover it to see who), and your internal team — admins, managers, inspectors and assistants — can never be blocked, since they edit every base.

CheckedOut has a calmer, roomier design. The page sits on a soft silver ground, the navigation floats in a rounded white panel on the left, and a slim header up top carries your workspace name, which side you're working (Host or Vendor), the latest product note, notifications and your account menu (Settings, Notifications, Sign out live there now). Every page keeps its content and its buttons; four were rearranged for wide screens. The host Dashboard leads with the date, then a row of four property cards — thumbnail, name, address, an amber strip when the next guest lands on the last one's heels, who's out and who's in next, and one full-width Assign a cleaner or Open job button — followed by the month calendar beside the day's jobs, Payments with the total on the books up front, the Notice board, and the Insights numbers in one quiet strip (the spend charts are one click away underneath). The pro Dashboard reads "Your work, organized." with the four counts as big numbers, accepted jobs and recent submissions in a wide column and your calendar beside them. Find a Pro shows five pros per row on a large screen, each card the same height with Message and Request quote lined up at the bottom and "+N more" when a pro lists more than two services. Schedule is one white panel: the Schedule / Calendar switch, the filters, and the table with quiet dividers and pale status labels — Completed, Confirmed, Review, Pending, Unassigned — that read at a glance. On a tablet the navigation opens from the menu button; on a phone the tab bar is unchanged.

Forms are built the way Connecteam builds them now. Each question is one line — number, question, type — and you click it to edit; only one is open at a time. Group questions under numbered sections (1, 2, 3 — questions read 1.1, 1.2 …) and drag anything into place by the grabber on its left; a section carries its questions along. New question types: Multiple choice (one answer or several), Checklist (items the pro ticks off, with "every item" as the required rule), Memo (a notes box that is never required) and Time; helper text, a reference photo and Duplicate sit under each question's "more" menu. Follow-up questions: on a Yes/No, dropdown or multiple-choice question, "Add follow-up" asks which answer reveals which question — the pro only sees it when that answer is given, and a follow-up that never opened reads "not asked" in the submission. A Settings button up top gathers when the form must be filled, whether it is shown, who fills it (groups) and one plain question — which listings get this form: all of them, every listing in the locations you tick (including ones you add there later), or only the listings you pick from a searchable list grouped by city. The pro's form, the submissions table, the printable record and the CSV all follow the same sections and numbers. The Damage inspection, Arrival walkthrough, Guest-ready and Incident report templates were rebuilt with sections, a checklist and follow-ups so you can see it all in one click.

The "← Back" link at the top of a job, listing, posting, offer, invoice, message, checklist, form, knowledge-base file or time clock page now returns you to the page you opened it from — open a property from the Dashboard's Guest-ready board and Back lands on the Dashboard, not the Schedule. The same goes for a job reached from a notification or the Schedule, a listing reached from a posting, and so on. When there's nowhere to go back to (a link from an email, a fresh tab) the link reads the way it used to — "← Listings", "← All postings" — and goes there. Two wizards learned the same trick: in Post a job and Request a quote the bottom-left button on the first step is now Cancel and leaves the wizard (it used to do nothing), and the ✕ takes you back to wherever you started instead of always to Postings or Find a Pro. Add a listing has an ✕ of its own, which asks first if you've typed anything.

Listings is one readable row per listing again. The row of setup icons is gone — what each listing has attached (checklist, form, guides) is written out in words — and so is Last cleaned. In their place: a Calendar column that says which feed is connected, whether it's syncing, and when the next checkout is (or one link to connect one), and an Auto-post tick box. Tick it and every new checkout on that listing's calendar is posted as a turnover clean at its per-clean rate — the same switch the listing editor has, now one click from the list, and any checkouts already waiting are posted the moment you tick it. Untick it and checkouts wait as suggestions on Postings instead. A listing with an every-checkout series shows a small Series chip beside the box with who it's hired to. Inactive listings carry a pill next to their name, and the Edit button became a row menu with Edit, Post a job here and Connect a calendar.

Pick a day on the host Dashboard calendar and its list now reads top-down as a to-do list instead of by the clock: jobs with no pro booked yet come first, offers still out for an answer next, and confirmed work sits at the bottom. Within each group the order is still by time, so the morning's open clean is above the afternoon's.

The pro Dashboard now uses the full width of the page like everywhere else, and every job is sorted into its own place instead of one long stack of cards. Offers still waiting on your answer sit up top with Accept and Decline right on the row and how long you have left. Your accepted jobs get their own list — soonest first, Today marked, address, pay and one button for the next step (Start job, Complete) — beside the month calendar, and Recent submissions now say where each one stands: under review, approved or paid. Four numbers up top sum it up: accepted jobs, offers waiting, awaiting review, upcoming pay.

The profile page is full width with the form in one card on the left — photo, headline, skills, rate and area side by side, phone, bio, and taxes as a section of the same form — and an Account status rail on the right: identity, payouts and your public page, each with a status pill and only the action that still applies. Preview public page moved to the top of the page.

Pros no longer have to open a job page to punch in. My Timesheet now ends with a Clock in panel listing every job you've accepted — soonest first, with today's marked — and one button per row to clock in or out. While you're on the clock the row turns green with a running timer, the panel header says so, and the same row clocks you out. Punches work exactly as they do on the job page: server-stamped, location-checked, and landing straight on the timesheet above, with the usual heads-up if your pay period is already approved.

Every city-or-area box now suggests real places from Google Maps as you type — the search bar on the front page and in Find a Pro, the "Where is the job?" step when you post a job, Settings → Workspace → Service locations, and a pro's Service area on My Profile. Neighbourhoods count too, so Scarborough, Yorkville or Brooklyn are as easy to pick as a city, each shown with where it is (Toronto, ON, Canada) before you choose. A pick is stored short and readable — "Scarborough, Toronto, ON" — and searching by one now finds pros whose area mentions it, where it used to come up empty; the dashboard's "pros to hire" and the Post-a-job location chips read these picks the same way. Typing by hand still works everywhere.

The Post-a-job wizard let you set a posting to repeat every 3 days, every 6 weeks or every 2 months, but only a handful of rhythms were actually kept — anything else was quietly posted as one-time. Any whole number of days up to a year is now stored exactly as picked (the count caps at 365 days, 52 weeks or 12 months), it rolls forward on that rhythm once you hire, and postings say so in plain words: "every 3 days", "every 6 weeks", "every 2 months".

The Post-a-job wizard's "Does it repeat?" step has a third answer: Every checkout. Pick a listing and the posting follows its synced calendar instead of a fixed rhythm — once you hire someone, each upcoming checkout books itself as a pending 12-hour offer to that pro, linked to the reservation, and never accepted on their behalf. A checkout the calendar already turned into a turnover job is picked up rather than doubled — from the very first one, at hire — with any still-pending offers to your preferred pros stepping aside (they're told); a checkout your team already holds is left alone. Cancel one occurrence and it stays skipped. If a stay is cancelled or its checkout moves, the series' job follows. If you skip the date step, the series starts at the listing's next checkout, and the posting reads "repeats every checkout" wherever postings are listed.

Start typing a street address and pick it from Google Maps — the city, province, postal code and coordinates fill themselves in, and the listing finally gets its real time zone instead of a default, so schedules and clock-ins read on local time.

When a clean is out to several of your workers at once, the Waiting-on-answers popup and Sent offers & requests now give you both moves. Withdraw from just the person you picked: they're told, everyone else keeps their offer, and the first to accept still wins. Or take the offer back from all of them at once, which returns the job to unassigned. Both ask "Are you sure?" first, and an offer that's out to a single worker keeps its one Withdraw.

When a clean offered to several of your workers at once — every preferred pro on a unit, first to accept wins — was rescheduled, only one of them got the fresh 12-hour window and the heads-up; the others kept their old clock and heard nothing. Every worker still holding the offer now gets the same fresh 12 hours to re-confirm the new time, their own notification, and the note in their chat with you. The same goes for the chat note when you withdraw or cancel: it now lands in every holder's thread, not just one.

When the same clean was offered to several of your workers at once — every preferred pro on a unit, first to accept wins — clicking one of them in the Guest-ready board's Waiting-on-answers popup slid open the others too. Each worker is their own row now and opens alone. The row also says when an offer is out to more than one person, and since switching or withdrawing acts on the whole offer, those moves now name everyone it reaches before you confirm. Sent offers & requests and the Schedule follow suit: their Switch lists no longer propose someone who already holds the offer, Withdraw says how many workers it takes the offer back from, and the Schedule lists such a job once — with "+2 more" beside the first name — instead of once per worker, in the list, the calendar and on a reservation's page.

The Waiting-on-answers count on the Guest-ready board now opens right there instead of taking you to another page. Every offer and quote request still out for an answer is listed — what it is, who has it, and where — and clicking one slides it open into the full set of moves: switch to another worker, reschedule (they re-confirm within 12 hours), message the pro, cross over between your team and the marketplace, or withdraw behind the usual "Are you sure?". Answered quotes and history stay on Sent offers & requests, one tap away from the popup.

Sent requests grew into Sent offers & requests: 12-hour offers to your own workers now sit at the top alongside your quote requests, and everything is manageable after the fact. Click a pending card's amber line on the Guest-ready board to switch cleaners, reschedule (the worker re-confirms within 12 hours), or withdraw — withdrawals ask "Are you sure?" before anything fires. Crossing over works both ways: hand a pending team offer to a marketplace pro, or pull a pending quote back to your own team, and the old ask is withdrawn automatically with the other side told. A "What you sent" chip on every waiting quote shows the exact message and budget the pro is looking at, and a Waiting-on-answers count on the board takes you to the full list.

The Guest-ready board's Assign a cleaner now walks you through it instead of dropping you into the posting wizard. Offer the clean to one of your own workers in two taps (they get the usual 12-hour window), or find a pro: pick the kind of work — the listing is already selected — and browse pros sorted by their earned rating. Click a pro's name for their profile and reviews in a popup, message them, or request a quote without ever leaving the dashboard; the request lands in Sent requests like always. And once an offer or quote is out, the card shows an amber "Offer pending" or "Quote pending" state instead of still demanding a cleaner.

Every time across CheckedOut — dashboards, schedules, job pages, messages, punches — now shows in your workspace timezone, picked in Settings → Workspace from the full worldwide list (with a live "right now there" preview). Days roll over on your clock too, so a 11 PM checkout stays on its own calendar day instead of drifting to the server's.

On a busy day the dashboard calendar's event list now runs exactly to the bottom of the month grid — about four jobs — and tucks the rest behind a slim scroller. A soft fade at the calendar's edge hints there's more, and the date line carries a count so you know how deep the day goes before you scroll. Quiet days look exactly as before.

The Guest-ready board now calls out the mornings that matter: back-to-back stays wear an amber banner with the exact turnover window, uncovered ones get a Cleaner required pill beside the property name, and the tightest uncovered turnovers jump to the front of the board. Below it, the calendar slimmed down with Payments tucked beside it, the notice board stretched to the full row, and the five stat tiles at the top — all numbers that already live elsewhere — are gone.

Find a Pro grew a Sent requests view: every price you've asked for, grouped by what needs you now. When a pro accepts or counters, hire at that price in one tap — the job is created and booked at exactly the number they said, with the pro already confirmed. Changed your mind on an unanswered ask? Withdraw it cleanly and the pro is told.

An unanswered quote request now lapses on its own after a week instead of going quietly cold. It leaves the pro's queue, you get a notification so you can ask someone else, and the expired ask stays visible in your Sent requests history.

Opening a job — from the Guest-ready board, the schedule, anywhere — now uses the full width like the rest of the app. Progress, notes, photos and the checklist read down the left; who's doing it, the listing and the money sit in their own column on the right; and approving finished work is one click at the top instead of a scroll to the bottom.

Editing a listing now uses the full width of the app: everything on one screen instead of four tabs, grouped into About / Money & timing / How jobs run here, with a Save bar that follows you down the page. Calendar feeds, team access and guides sit in their own column — and bedrooms, bathrooms and sleeps are finally editable.

The Request quote button on Find a Pro now does what it says: pick a service that pro offers, pick the listing, add details and a budget if you have one — done in three steps. Pros get a new Quote Requests tab where they accept, decline, or counter with their own price, and every answer lands in your Messages.

Built for big portfolios: one row of cards with pagination, each showing the address, who checks out when, and when the next guest arrives — with an Assign-a-cleaner button right on uncovered turnovers instead of warning tags.

Connecting a PMS or calendar and hitting Sync now no longer looks frozen — the button narrates each stage (verifying credentials, importing listings, pulling photos, creating jobs) and the result says exactly what was imported or synced.

Connecting Hostaway now brings each listing’s photo gallery and bed/bath counts along. Already connected? Hit Sync now on the Integrations page and photos fill in — your own uploads are never overwritten.

Connected iCal and PMS feeds now have a Disconnect button. Removing a feed cancels its upcoming auto-created jobs that nobody started, keeps finished work, and stops the sync — perfect for cleaning up a duplicate calendar.

Readiness cards lose the red side-stripe: bigger property photos, the check-in date on one line, and status chips — with the whole card tinted red only when a check-in has no cleaner covering it.

A pro working for more than one host — or hired through the marketplace after signing up on their own — now sees all their jobs on the dashboard, schedule, and calendar, can open each job page, and can accept, start, complete, punch the clock, and submit photos and forms on any of them. Timesheets show one sheet per workspace you worked in this period.

The Customers search now shows workspaces on top and every pro below, filtered by one search bar. Clicking a person opens their own profile — identity, pro details, every workspace they belong to, work history, reviews, risk and sign-ins — instead of dropping you into a workspace.

When a marketplace payment goes unpaid past three days, CheckedOut now automatically restricts the host: no new postings, no hiring, open postings withdrawn, and a persistent pay-now banner until the balance is settled. Every affected pro is notified that the platform is on it, and paying instantly restores access.

The CheckedOut team dashboard now shows how far hosts AND pros get on the road from signup to a first paid job, which accounts have stalled, what share of posted jobs end in a hire, how fast, and which postings are going unfilled.

The platform announcements that appear on every dashboard can now only be published by the CheckedOut team. Workspace admin pages are otherwise unchanged.

The Admin page now charts the last 8 weeks — money out (paid vs still owed), jobs completed, and problem events — with this-month tiles that show whether spend, output, problems and ratings are up or down on last month. Hover or tab to any bar for an instant breakdown. A new Complaints & flags panel collects low ratings, sign-off issues, recleans, declined jobs and disputed charges in one place.

Admin now opens with what needs you: a red banner for real fires (jobs past start with no pro, failed charges, dead calendar sync), a sign-off inbox collecting job approvals, time-edit requests and expiring offers in one list, and a money panel with paid, owed and upcoming totals. Stale calendars are flagged right in the integrations table.

A new Invoice Templates page lets pros build templates with an accent color, logo, business details, a standing note and a signature, each with a live preview. Save as many as you like and choose which one your invoices wear.

The Users page stopped at a narrow centered column while every other page filled the screen. It now stretches to the same width as the rest of the app, so the team tables get room to breathe.

The invoices table now narrows by job, pro, payment card and date range, and the search box finds any invoice number instantly. Pros get the same tools on their Receipts page.

Profile, workspace, payments, integrations and security in one sectioned page — plus stackable tax registrations for places that charge more than one tax, and password change.

Pros now see exactly their side of CheckedOut — host-only tools like Find a Pro stay out of the vendor view, while jobs, clock in/out, timesheets, forms and guides work the same as always.

Every group card has an Edit button now — rename the group or check/uncheck members in one list, and the change carries to its chat, listings, clocks, forms and knowledge bases instantly.

Pros can submit a government ID from My Profile — CheckedOut reviews within 1 business day and deletes the documents immediately after the decision. Confirmed pros earn the verified shield.

The shield beside a pro’s name now means their identity was confirmed with a government ID — it only appears on pros who passed verification.

Message and Request quote sit in one tidy row at the bottom of every card, prices read on one line, and cards line up evenly — on Find a Pro and the home page.

Flip the flag toggle on Find a Pro or the pricing page and every rate shows an approximate conversion beside its own currency. Your choice is remembered.

Full legal pages are live in the footer, including exactly when charges happen, cancellation windows for both sides, and how disputes get resolved with your job evidence.

Marketplace jobs now cost hosts one 8% service & payment fee (card processing included) while pros keep 97% of every job. Pros you invite yourself pay nothing — hosts pay just a 3.9% payment fee.

Create a group once — a city, a night crew — and reuse it across knowledge base access, listing visibility, time clocks, forms, schedules and one-click group chats.

Jobs no longer pile onto a single day after a quiet stretch; busy days collapse into a “+N more” chip instead of overlapping pills.

Every folder has its own “Who can view” — restrict a folder to specific groups and everything inside inherits it.

The sidebar slot went to your tools — notifications live behind the bell beside your name, with the green unread count.

The submissions table filters by person, date submitted, location, reported condition and yes/no answers like “guests left belongings”.

Every charged job gets a numbered invoice with the transaction reference, payment method and your own registered tax line.

Multi-select files with the paperclip — images and videos show right in the thread, everything else becomes a download card.